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- Tasks: Lead a team to provide housing support services to families at risk of homelessness.
- Company: Join Bernicia, a leading housing provider in the North East, dedicated to helping those in need.
- Benefits: Enjoy 28 days annual leave, health cash plan, gym discounts, and a generous pension scheme.
- Why this job: Make a real impact by changing lives while working in a supportive, people-focused environment.
- Qualifications: Experience in housing management, team leadership, and safeguarding is essential; driving licence required.
- Other info: This role requires an enhanced DBS check and offers a permanent contract.
The predicted salary is between 26000 - 37000 £ per year.
Homeless Support Service Team Leader
Homeless Support Service Team Leader
Location Ashkirk Homeless Unit, Sunderland
Salary: £31,037 per annum.
Hours: Full Time, 37hrs per week, Monday to Saturday
Contract: Permanent
Closing Date: 5PM on Friday 19th September
If you are anenthusiastic and experienced housing manager passionate about delivering excellent housing related support services to families at risk of homelessness, then our Homeless Support Service Team Leader is the role for you.
Role Benefits:
- 28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees.
- Health cash plan membershipso you can save money by claiming cash back over £1000 each year – towards essential healthcare such asdental, optical, physio and loads more. Well also cover the costs of including any dependent children in the scheme up to the age of 21 or 24 if in full time education that you may have.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension schemewith life insurance of 3 x salary
About the Homeless Support Service Team Leader role
This post offers a fantastic opportunity for an enthusiastic leader and experienced housing professional to join our Homelessness Service delivering excellent housing related support services to families at risk of homelessness.
Could you inspire a team to support changing the lives of those at risk of homelessness? Do you have experience of working with clients who may demonstrate challenging behaviour? Do you have a sound working knowledge of safeguarding? Do you have the ability to relate to people? Do you have the ability to document information in an accurate and concise manner?
Were looking for an exceptional talent to oversee the delivery of excellent, consistent and responsive housing services. Youll be responsible for leading, inspiring and engaging a team of support workers to deliver industry-leading customer and housing services. You\’ll have a strong track record of delivering results, along with extensive experience of housing management practice, with a focus on robust performance management and demonstrating strength in motivating others.
Your Experience:
Successful candidates will need:
Essential:
- Full current driving licence and have access to a car for business use
- Good standard of general education
- Experience of leading, managing and supporting a team
- Demonstratable experience of safeguarding practice
- Excellent interpersonal and communication skills, written and verbal
Desirable:
- Demonstratable experience of working in a housing related support service
- Advanced IT skills
About us
- Were all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
- Weve built Bernicia to be a business that people want to be a part of. Were one of the North Easts largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
- Everything about Bernicia is people focused, thats why weve held the Investors in People Gold Award since 2010.
- We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
This post will be subject to an enhanced DBS check.
For more information regarding this role, please contact:
Dionne Thompson 0191 2383902
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
________________________________________________________________
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Homeless Support Service Team Leader in Sunderland employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Support Service Team Leader in Sunderland
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families at risk of homelessness in Sunderland. Understanding local issues will help you demonstrate your commitment and knowledge during any interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with vulnerable populations. Attend local events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare examples from your past experiences that showcase your leadership skills and ability to manage a team effectively. Be ready to discuss how you've motivated others and achieved results in challenging situations.
✨Tip Number 4
Research Bernicia's values and culture thoroughly. Tailor your approach to align with their focus on customer service and teamwork, as this will show that you're a good fit for their organisation.
We think you need these skills to ace Homeless Support Service Team Leader in Sunderland
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Homeless Support Service Team Leader position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: Emphasise your experience in housing management and any previous roles where you led a team or worked with vulnerable populations. Use specific examples to demonstrate your skills in safeguarding and performance management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping those at risk of homelessness. Explain why you are drawn to this role and how your values align with the mission of the organisation.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Bernicia
✨Show Your Passion for Housing Support
Make sure to express your enthusiasm for helping families at risk of homelessness. Share personal stories or experiences that highlight your commitment to housing support services, as this will resonate with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Discuss specific challenges you faced and how you inspired your team to overcome them, showcasing your ability to engage and support others.
✨Highlight Your Safeguarding Knowledge
Be ready to discuss your understanding of safeguarding practices. Provide examples of situations where you ensured the safety and well-being of clients, demonstrating your awareness of the importance of safeguarding in housing support.
✨Communicate Clearly and Concisely
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Prepare to answer questions succinctly and ensure you can document information accurately, as this will be crucial in your role.
