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- Tasks: Lead a team to provide housing support services to families at risk of homelessness.
- Company: Join Bernicia, a leading housing provider in the North East, dedicated to helping those in need.
- Benefits: Enjoy 28 days annual leave, health cash plan, gym discounts, and a generous pension scheme.
- Why this job: Make a real impact by changing lives while working in a supportive and people-focused environment.
- Qualifications: Experience in housing management, team leadership, and safeguarding is essential; driving licence required.
- Other info: This role requires an enhanced DBS check and offers a permanent contract.
Homeless Support Service Team Leader
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Homeless Support Service Team Leader
Location Ashkirk Homeless Unit, Sunderland
Salary: £31,037 per annum.
Hours: Full Time, 37hrs per week, Monday to Saturday
Contract: Permanent
Closing Date: 5PM on Friday 19th September
If you are an enthusiastic and experienced housing manager passionate about delivering excellent housing related support services to families at risk of homelessness, then our Homeless Support Service Team Leader is the role for you.
Role Benefits:
* 28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees.
* Health cash plan membership so you can save money by claiming cash back – over £1000 each year – towards essential healthcare such as dental, optical, physio and loads more. We’ll also cover the costs of including any dependent children in the scheme – up to the age of 21 or 24 if in full time education – that you may have.
* Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
* Generous pension scheme with life insurance of 3 x salary
About the Homeless Support Service Team Leader role
This post offers a fantastic opportunity for an enthusiastic leader and experienced housing professional to join our Homelessness Service delivering excellent housing related support services to families at risk of homelessness.
Could you inspire a team to support changing the lives of those at risk of homelessness? Do you have experience of working with clients who may demonstrate challenging behaviour? Do you have a sound working knowledge of safeguarding? Do you have the ability to relate to people? Do you have the ability to document information in an accurate and concise manner?
We’re looking for an exceptional talent to oversee the delivery of excellent, consistent and responsive housing services. You’ll be responsible for leading, inspiring and engaging a team of support workers to deliver industry-leading customer and housing services. You\’ll have a strong track record of delivering results, along with extensive experience of housing management practice, with a focus on robust performance management and demonstrating strength in motivating others.
Your Experience:
Successful candidates will need:
Essential:
* Full current driving licence and have access to a car for business use
* Good standard of general education
* Experience of leading, managing and supporting a team
* Demonstratable experience of safeguarding practice
* Excellent interpersonal and communication skills, written and verbal
Desirable:
* Demonstratable experience of working in a housing related support service
* Advanced IT skills
About us
* We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
* We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
* Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010.
* We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
This post will be subject to an enhanced DBS check.
For more information regarding this role, please contact:
Dionne Thompson (phone number removed)
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
________________________________________________________________
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia
Homeless Support Service Team Leader employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Support Service Team Leader
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families at risk of homelessness. Understanding their needs and the support services available will help you demonstrate your passion and commitment during interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share examples of how you've successfully managed a team, particularly in challenging situations, as this will be crucial for the Team Leader position.
✨Tip Number 3
Prepare to discuss your knowledge of safeguarding practices. This is essential for the role, so think of specific instances where you've implemented or adhered to safeguarding protocols in your past work.
✨Tip Number 4
Network with professionals in the housing sector. Engaging with others in the field can provide insights into the role and may even lead to valuable connections that could support your application.
We think you need these skills to ace Homeless Support Service Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Homeless Support Service Team Leader position. Tailor your application to highlight your relevant experience in housing management and support services.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in leading teams, managing housing-related support services, and any safeguarding practices you have implemented. Use specific examples to demonstrate your skills and achievements.
Showcase Your Interpersonal Skills: Given the nature of the role, it's crucial to showcase your excellent communication and interpersonal skills. Provide examples of how you've effectively engaged with clients and team members in previous roles.
Complete the Application Form: When filling out the online application form, ensure that all sections are completed in full. Double-check for any errors or missing information before submitting, as this will impact the review of your application.
How to prepare for a job interview at Bernicia
✨Show Your Passion for Housing Support
Make sure to express your enthusiasm for helping families at risk of homelessness. Share personal stories or experiences that highlight your commitment to housing support services, as this will resonate with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Discuss specific challenges you faced and how you inspired your team to overcome them, showcasing your ability to engage and support others.
✨Highlight Your Safeguarding Knowledge
Be ready to discuss your understanding of safeguarding practices. Provide examples of situations where you ensured the safety and well-being of clients, demonstrating your awareness of the importance of safeguarding in housing support.
✨Communicate Clearly and Concisely
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Prepare to answer questions succinctly and ensure you can document information accurately, as this will reflect your attention to detail.
