Customer Research & Insight Manager
Customer Research & Insight Manager

Customer Research & Insight Manager

Ashington +1 Full-Time 43336 - 43336 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer research projects and analyse insights to drive business decisions.
  • Company: Join a dynamic team focused on understanding customer needs and enhancing experiences.
  • Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional growth.
  • Why this job: Make a real impact by shaping customer strategies in a supportive and innovative environment.
  • Qualifications: Experience in market research or data analysis is essential; a passion for customer insights is a plus.
  • Other info: This role is based in Ashington or Durham with a permanent contract.

The predicted salary is between 43336 - 43336 £ per year.

Location: Ashington or Durham

Contract: Permanent

Hours: 37 per week (Mon-Fri)

Salary: £43,336 per annum

Closing Date: 5pm, 9th May 2025

Are you passionate about customer research and insights?

Locations

Ashington Northumberland

Customer Research & Insight Manager employer: Bernicia

As a Customer Research & Insight Manager at our company, you will thrive in a dynamic and supportive work environment located in the vibrant towns of Ashington or Durham. We pride ourselves on fostering a culture of collaboration and innovation, offering competitive salaries, comprehensive benefits, and ample opportunities for professional development to help you grow your career. Join us to be part of a team that values your insights and contributions, making a meaningful impact in the industry.
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Contact Detail:

Bernicia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Research & Insight Manager

✨Tip Number 1

Familiarise yourself with the latest trends in customer research and insights. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the field of customer research. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.

✨Tip Number 3

Prepare to discuss specific methodologies and tools you’ve used in previous roles. Being able to articulate your experience with data analysis, surveys, or focus groups will demonstrate your expertise.

✨Tip Number 4

Research StudySmarter’s approach to customer insights. Understanding our values and how we utilise customer feedback can give you an edge in interviews and show your genuine interest in the company.

We think you need these skills to ace Customer Research & Insight Manager

Market Research Techniques
Data Analysis
Customer Segmentation
Qualitative and Quantitative Research
Survey Design
Statistical Analysis Software (e.g., SPSS, R)
Presentation Skills
Stakeholder Engagement
Critical Thinking
Communication Skills
Project Management
Trend Analysis
Report Writing
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Customer Research & Insight Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Craft a Tailored CV: Highlight relevant experience and skills in your CV that align with the role. Use specific examples of past work that demonstrate your ability to conduct customer research and provide insights.

Write a Compelling Cover Letter: Your cover letter should express your passion for customer research and insight. Explain why you are interested in this position and how your background makes you a suitable candidate.

Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that all sections of the online application form are completed in full to avoid delays in the review process.

How to prepare for a job interview at Bernicia

✨Understand the Role

Make sure you have a clear understanding of what a Customer Research & Insight Manager does. Familiarise yourself with key responsibilities and how they align with the company's goals. This will help you articulate your fit for the role.

✨Prepare Relevant Examples

Think of specific examples from your past experience that demonstrate your skills in customer research and insights. Be ready to discuss how you've used data to drive decisions or improve customer experiences.

✨Show Your Passion for Customer Insights

During the interview, express your enthusiasm for understanding customer behaviour and trends. Share any relevant projects or initiatives you've been involved in that showcase your commitment to this field.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewer about the company’s approach to customer research. This shows your interest in the role and helps you gauge if the company is the right fit for you.

Customer Research & Insight Manager
Bernicia
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  • Customer Research & Insight Manager

    Ashington +1
    Full-Time
    43336 - 43336 £ / year (est.)

    Application deadline: 2027-05-09

  • B

    Bernicia

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