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- Tasks: Coordinate compliance management systems and ensure timely service delivery.
- Company: Join Bernicia, a leading housing provider in the North East, dedicated to helping people find homes.
- Benefits: Enjoy 28 days annual leave, remote work options, health cash plan, and discounts on gym memberships.
- Why this job: Be part of a people-focused culture that values integrity and teamwork while making a real impact.
- Qualifications: Experience in compliance or maintenance, strong data management skills, and proficiency in MS Office required.
- Other info: Driving may be required; must hold a valid driving licence.
The predicted salary is between 20000 - 25000 £ per year.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Salary: £24,310 up to £29,122 per annum (career graded).
Hours: 37 hours per week, Monday to Friday
Contract: Permanent
Closing Date: 12-noon, Friday 4th July 2025.
Role Benefits:
- 28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees.
- Working from home up to 2 days per week, if relevant to the role.
- Health cash plan membership to save money by claiming cash back over £1000 each year - towards essential healthcare such as dental, optical, physio and more.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme with life insurance of 3 x salary.
About the Compliance Coordinator Role:
We are looking for a highly skilled co-ordinator, with a track record for data excellence, excellent communication skills and a passion for ensuring our customers' safety remains our primary concern. You will be responsible for keeping the compliance management systems up to date by accurate data entry, monitoring, and verification. You will co-ordinate the delivery of services and repairs through to completion, ensuring contractors deliver works on time, property access is gained, and certification is received.
You will be responsible for assisting in providing a variety of practical support and operational tasks relating to:
- Maintaining regulatory and corporate compliance in relation to lifts, boilers, electrical appliances, water hygiene.
- Managing complex data
- Contract management
- Preparing Key Performance Indicators
Your Experience:
To be a successful Compliance Co-ordinator, you will have:
- Experience of working in compliance, repairs, or maintenance function.
- Experience of administrating data, documentation management and maintaining accurate records.
- Excellent working knowledge of MS Excel, Word, and Outlook.
Ideally you will be:
- A meticulous worker with excellent attention to detail and who is passionate about accuracy.
- Confident in challenging poor contractor performance.
- A great communicator.
- Well organised.
About us:
We are all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
Please note you may be required to drive for business, if this forms a requirement of the role. If this is required, you will be required to hold a current and valid driving licence.
If you want to know a bit more about this opportunity please ring Danielle Spears, Compliance Team Leader on 0191 238 3104 or Amber Welsh, Head of Compliance on 07970-098023.
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Locations
Compliance Coordinator in Ashington, Northumberland employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Coordinator in Ashington, Northumberland
✨Tip Number 1
Familiarise yourself with compliance regulations relevant to the housing sector. Understanding the specific laws and standards that govern safety and maintenance will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the compliance field, especially those who work in housing or property management. Engaging with others can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Brush up on your data management skills, particularly in MS Excel. Being proficient in data entry and analysis is crucial for this role, so consider taking a short course or using online resources to enhance your skills.
✨Tip Number 4
Prepare to discuss your previous experiences in compliance or data management during the interview. Think of specific examples where you ensured accuracy and compliance, as these will showcase your suitability for the position.
We think you need these skills to ace Compliance Coordinator in Ashington, Northumberland
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Compliance Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in compliance, data management, and communication. Provide specific examples of how you've successfully managed data or improved compliance in previous roles.
Showcase Your Skills: Make sure to mention your proficiency in MS Excel, Word, and Outlook. If you have any certifications or training related to compliance or data management, include those as well to strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for ensuring customer safety and your commitment to maintaining high standards of compliance. Personalise it to reflect your understanding of Bernicia's values and mission.
How to prepare for a job interview at Bernicia
✨Research the Company
Before your interview, take some time to learn about Bernicia's values, mission, and recent projects. Understanding their focus on customer service and community will help you align your answers with their goals.
✨Showcase Your Attention to Detail
As a Compliance Coordinator, attention to detail is crucial. Prepare examples from your past experience where your meticulous nature led to successful outcomes, especially in data management or compliance.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific compliance scenarios. Think of situations where you had to challenge poor contractor performance or manage complex data, and be ready to discuss your approach.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you've successfully communicated with teams or contractors in the past, and consider how you can convey complex information clearly and concisely.
