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- Tasks: Coordinate compliance management systems and ensure timely service delivery.
- Company: Join Bernicia, a leading housing provider in the North East, dedicated to helping people find homes.
- Benefits: Enjoy 28 days annual leave, remote work options, health cash plan, and gym discounts.
- Why this job: Be part of a people-focused culture that values integrity and teamwork while making a real impact.
- Qualifications: Experience in compliance or maintenance, strong data management skills, and proficiency in MS Office required.
- Other info: Driving may be required; we encourage applications from underrepresented groups.
The predicted salary is between 24310 - 29122 £ per year.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Ashington or Durham
Salary: GBP24,310 up to GBP29,122 per annum (career graded).
Hours: 37 hours per week, Monday to Friday
Contract: Permanent
Closing Date: 12-noon, Friday 4th July 2025.
Role Benefits:
- 28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees.
- Working from home up to 2 days per week, if relevant to the role.
- Health cash plan membership so you can save money by claiming cash back over GBP1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We’ll also cover the costs of including any dependent children in the scheme up to the age of 21 or 24 if in full time education that you may have.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme with life insurance of 3 x salary.
About the Compliance Coordinator Role:
We are looking for a highly skilled co-ordinator, with a track record for data excellence, excellent communication skills and a passion for ensuring our customers' safety remains our primary concern. You will be responsible for keeping the compliance management systems up to date by accurate data entry, monitoring, and verification. You will co-ordinate the delivery of services and repairs through to completion, ensuring contractors deliver works on time, property access is gained, and certification is received.
You will be responsible for assisting in providing a variety of practical support and operational tasks relating to:
- Maintaining regulatory and corporate compliance in relation to lifts, boilers, electrical appliances, water hygiene.
- Managing complex data
- Contract management
- Preparing Key Performance Indicators
Your Experience:
To be a successful Compliance Co-ordinator, here at Bernicia, you will have:
- Experience of working in compliance, repairs, or maintenance function.
- Experience of administrating data, documentation management and maintaining accurate records.
- Excellent working knowledge of MS Excel, Word, and Outlook.
Ideally you will be:
- A meticulous worker with excellent attention to detail and who is passionate about accuracy.
- Confident in challenging poor contractor performance.
- A great communicator.
- Well organised.
About us:
We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
Please note you may be required to drive for business, if this forms a requirement of the role. If this is required, you will be required to hold a current and valid driving licence.
If you want to know a bit more about this opportunity please ring Danielle Spears, Compliance Team Leader or Amber Welsh, Head of Compliance.
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications. The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Compliance Coordinator employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Coordinator
✨Tip Number 1
Familiarise yourself with compliance regulations relevant to the housing sector. Understanding the specific laws and standards that govern safety and maintenance will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your data management skills by preparing examples of how you've successfully maintained accurate records in previous roles. Be ready to discuss specific tools or methods you used to ensure data excellence.
✨Tip Number 3
Highlight your communication skills by preparing to discuss situations where you effectively coordinated with contractors or team members. Being able to illustrate your ability to manage relationships will set you apart.
✨Tip Number 4
Research Bernicia's values and culture, and think about how your personal values align with theirs. Being able to articulate this connection during your discussions can show that you're a great fit for their team.
We think you need these skills to ace Compliance Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Compliance Coordinator position. Tailor your application to highlight your relevant experience in compliance, data management, and communication.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in compliance, repairs, or maintenance functions. Provide specific examples of how you've managed data and documentation, ensuring accuracy and attention to detail.
Showcase Your Skills: Make sure to mention your proficiency in MS Excel, Word, and Outlook. If you have experience with Key Performance Indicators or contractor management, include that as well to demonstrate your suitability for the role.
Complete the Application Form: When filling out the online application form, ensure all sections are completed accurately. Double-check for any errors or missing information before submitting to avoid delays in the review process.
How to prepare for a job interview at Bernicia
✨Showcase Your Attention to Detail
As a Compliance Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent issues or improved processes.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, highlight instances where you successfully communicated complex information to different stakeholders, ensuring everyone was on the same page.
✨Familiarise Yourself with Compliance Regulations
Research relevant compliance regulations related to housing and maintenance. Being knowledgeable about these will not only impress your interviewers but also show your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to manage data or contractor performance, and be ready to explain how you handled them effectively.
