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- Tasks: Lead change management and improve repair services for a housing association.
- Company: Join Bernicia, a top housing provider in the North East, focused on community and customer care.
- Benefits: Enjoy 28 days leave, remote work options, health cash plan, gym discounts, and a generous pension scheme.
- Why this job: Make a real impact in social housing while working in a supportive, people-focused culture.
- Qualifications: Degree or equivalent experience in construction management; proven leadership and change management skills required.
- Other info: Full driving licence needed; applications close on 14th April 2025.
The predicted salary is between 42000 - 84000 £ per year.
Location: Ashington
Contract: Permanent
Hours: 37 per week
Salary: Competitive
Closing Date: Monday 14th April 2025, 12-noon.
Are you an experienced senior leader in the social housing sector looking for your next step? Do you have a proven track record of successful change management and experience in a leadership position that will play a key role within the team to deliver excellent value for money services to residents? If so, we have an excellent opportunity for you to join a forward-thinking Housing Association as their Assistant Director of Business Change within our Property Repairs & Maintenance service.
About the role:
Responsible for the research, development and project management of improvements, designed to enhance the delivery of value for money repair services across Bernicia's areas of operation. Reporting to the Managing Director, you'll drive improvements that respond to our tenants and business needs, and help manage a high-quality, cost-effective and efficient service.
About you:
- Educated to degree level or equivalent and/or professionally qualified in construction management or a related discipline and/or the ability to demonstrate relevant experience.
- Experience in the delivery of efficient, compliant and customer focused repairs and maintenance services within a social housing setting.
- Demonstrate a track record of proven experience of leadership, motivation and engaging teams and successfully delivering the required outcomes in a performance driven culture.
- Proven ability to effectively manage budgets, analyse trends and build up forecasting ensuring value for money and demonstrate commercial acumen.
- You will have strategic and operational budget and contract management experience reflecting the scale and complexity of our services, being able to manage and deliver service improvements whilst achieving efficiency and excellent customer service.
- Experience in delivering change management processes.
- You'll have an extensive knowledge of the legal framework within which our services work and you will also be able to build strong and effective business relationships, both internally and externally.
- Experience of consulting with customers/stakeholders and transforming ideas into actions.
- Full driving licence.
The Benefits:
- 28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees.
- Working from home up to 2 days per week, if relevant to the role.
- Health cash plan membership so you can save money by claiming cash back over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We'll also cover the costs of including any dependent children in the scheme up to the age of 21 or 24 if in full time education that you may have.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme with life insurance of 3 x salary.
About us:
We're all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We've built Bernicia to be a business that people want to be a part of. We're one of the North East's largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
Everything about Bernicia is people focused, that's why we've held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
For more information regarding this role, please contact: Stephen Eltringham on 0191 238 3873.
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Assistant Director Business Change (PMD) employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director Business Change (PMD)
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within the social housing sector. Understanding current trends, such as sustainability and tenant engagement, can help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in change management. Attend relevant events or join online forums to build connections that could provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of successful change management initiatives you've led. Be ready to explain how you engaged teams, managed budgets, and delivered value for money services in previous roles.
✨Tip Number 4
Research Bernicia's values and culture thoroughly. Tailor your approach to align with their focus on customer service and community impact, showcasing how your leadership style fits within their unique 'Bernicia Way' culture.
We think you need these skills to ace Assistant Director Business Change (PMD)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in change management and leadership within the social housing sector. Use specific examples that demonstrate your ability to deliver value for money services.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to this role. Emphasise your strategic and operational budget management experience, as well as your track record in delivering customer-focused services.
Highlight Relevant Qualifications: In your application, ensure you mention your educational background and any professional qualifications related to construction management or similar fields. This will help establish your credibility for the role.
Showcase Leadership Skills: Provide examples of how you've successfully led teams and managed change processes in previous roles. Highlight your ability to engage and motivate teams to achieve performance-driven outcomes.
How to prepare for a job interview at Bernicia
✨Showcase Your Leadership Experience
As an Assistant Director, you'll need to demonstrate your leadership skills. Prepare specific examples of how you've successfully led teams in the past, particularly in change management within the social housing sector.
✨Understand the Legal Framework
Familiarise yourself with the legal aspects of social housing and property maintenance. Be ready to discuss how this knowledge has influenced your decision-making and project management in previous roles.
✨Demonstrate Financial Acumen
Since budget management is crucial for this role, prepare to discuss your experience with financial forecasting and managing budgets. Highlight any successful cost-saving initiatives you've implemented in the past.
✨Engage with Stakeholder Consultation
Be prepared to talk about your experience in consulting with customers and stakeholders. Share examples of how you've transformed feedback into actionable improvements in service delivery.
