Bernicia is seeking a Service Desk Trainee in the UK to be the welcoming first point of contact for colleagues needing ICT help. You will log, prioritise and update incidents, ask key questions and perform initial troubleshooting to resolve issues, while guiding users on common IT tools.
You will learn from experienced teams, assist with equipment setup and inventory, and help improve Service Desk processes and knowledge resources. This role offers hybrid work with some travel.
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Trainee ICT Helpdesk Specialist in Ashington employer: Bernicia
As a Homeless Service Support Worker based in Ashkirk, Sunderland, you will join a compassionate team dedicated to making a real difference in the lives of vulnerable individuals. Our supportive work culture prioritises employee well-being and professional growth, offering 28 days of annual leave and opportunities for training and development. With a focus on community impact, we provide a rewarding environment where your contributions are valued and recognised.
