At a Glance
- Tasks: Lead customer research programmes and provide insights to shape business decisions.
- Company: Bernicia, a forward-thinking organisation focused on customer experience.
- Benefits: Flexible home working, competitive salary of £44,983, and career development opportunities.
- Other info: Permanent role with a supportive team and a focus on innovation.
- Why this job: Make a real impact by driving evidence-based improvements in customer experience.
- Qualifications: Experience in customer research and strong analytical skills.
The predicted salary is between 44983 - 44983 £ per year.
Bernicia is seeking a Customer Research & Insight Manager in Ashington to lead our customer research programme and shape business decisions with robust insights.
This permanent role offers flexible home working up to 2 days per week where relevant, and a salary of £44,983 per annum.
You’ll report to the Assistant Director of Customer Experience and manage the insight function with a strong emphasis on evidence-based improvements.
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Head of Customer Research & Insight in Ashington employer: Bernicia
Bernicia is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on employee well-being, we offer generous benefits such as 28 days of annual leave, health cash plan membership, and access to discounts on various services. Our commitment to professional growth and a culture that values teamwork and integrity makes Bernicia a rewarding place to build a career in the property maintenance and construction sector.
