At a Glance
- Tasks: Join our team as a Multi-Skilled Joiner, delivering high-quality repairs to homes and businesses.
- Company: Bernicia, a leading housing provider in the North East, focused on community and customer service.
- Benefits: Enjoy 36 days leave, a company van, pension scheme, and health cash plan.
- Other info: Join a dynamic team committed to enhancing customer experiences and community impact.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: City and Guilds Craft Certificate in Joinery or equivalent, with customer service experience.
The predicted salary is between 34622 - 37000 £ per year.
Candidates should take the time to read all the elements of this job advert carefully. Please make your application promptly. When registering to the job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Location: Ashwood
Contract: Permanent – Full Time
Hours: 37 hours per week, Monday to Friday
Salary: £34,622.00 per annum OTE circa £37,000 per annum (including standby payments).
Closing Date: Friday 8th May 2026, 5pm
About the Role
We have an exciting opportunity for a Multi Skilled Joiner to join our Property Maintenance and Construction Department working within our Ashington maintenance team. As a multi skilled Joiner you will be responsible for undertaking all joinery repairs and associated multi skilled repairs to both domestic and commercial properties to a high-quality standard whilst delivering an excellent customer service.
About You
To be successful in this role you will have a flexible approach and experience of working within a domestic and commercial property maintenance and target driven environment. At Bernicia we are customer focused in everything we do, so you will have excellent customer service skills in the delivery of your work, conversing with a wide range of people in the delivery of a first-class repairs service. You will be required to engage with all stakeholders of the service, acting as an Ambassador of Bernicia, promoting and endorsing the positive work that we do across our communities in the Bernicia way. We at Bernicia put people at the heart of everything we do, so it’s important that we deliver a first-class customer service where we are proud to be recognised for the quality service that we deliver. At Bernicia we don’t stand still, we are always looking to enhance our customer experience, so you will be able to contribute positively to change, adapting to new ways of working so we can improve and enhance our customer experience.
For the technical bit, you will have a sound working knowledge of your trade discipline and exhibit sound knowledge of the wider building construction sector, understanding components, materials, building trades and applicable regulations. It is therefore essential that you hold a City and Guilds Craft Certificate in Joinery or the equivalent. An appropriate CSCS card is desirable, and a full driving licence is essential. You will also be able to demonstrate experience of working in a customer focused environment where the customer comes first.
The Benefits
- Where required to be on call, an on-call retainer of £30 per day is paid, together with overtime paid if called out
- 36 days annual leave (including bank holidays)
- Company van & fuel card
- Generous pension scheme
- Health cash plan membership so you can save money by claiming cash back – over £1,000 each year – towards essential healthcare such as dental, optical, physio and more. We’ll also cover the costs of including any dependent children in the scheme – up to the age of 21 or 24 if in full time education – that you may have.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- A number of training and development opportunities
- All power tools, equipment and workwear provided
About Us
We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers. We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
So, if you want to join an organisation that is passionate about people and believes in delivering quality customer service to our tenants, if this is you, we’d love to hear from you. We reserve the right to close this recruitment campaign earlier than the stated closing date should we receive a large number of applicants. The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Multi‑Skilled Joiner — Van, Pension & 36 Days Leave in Seaton employer: Bernicia Group
Bernicia is an exceptional employer that prioritises its employees' well-being and professional growth, offering a generous benefits package including 36 days of annual leave, a company van, and a robust pension scheme. Our work culture is built on respect, accountability, and integrity, fostering a collaborative environment where you can thrive while making a meaningful impact in the community. Join us in Ashington as a Multi-Skilled Joiner and be part of a team dedicated to delivering high-quality service and enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Multi‑Skilled Joiner — Van, Pension & 36 Days Leave in Seaton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bernicia. Understand their values and what they stand for. This will help you connect with them during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Multi-Skilled Joiner can benefit Bernicia. Highlight your customer service experience and how you can contribute to their mission.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, and showing up in smart attire can set a positive tone for the rest of the meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Multi‑Skilled Joiner — Van, Pension & 36 Days Leave in Seaton
Some tips for your application 🫡
Read the Job Description Carefully:Before you dive into your application, take a moment to really absorb the job description. It’s packed with info about what we’re looking for in a Multi-Skilled Joiner, so make sure you understand the role and how your skills fit.
Complete the Online Application Form:When you’re ready to apply, head over to our website and fill out the online application form. Don’t skip any sections – we want to see all your relevant experience and skills to give you the best chance!
Show Off Your Customer Service Skills:Since we’re all about delivering top-notch customer service, make sure to highlight your experience in this area. Share examples of how you’ve gone above and beyond for customers in your previous roles.
Be Yourself!:We want to get to know the real you, so don’t be afraid to let your personality shine through in your application. Show us why you’re passionate about joining our team and how you can contribute to the Bernicia way!
How to prepare for a job interview at Bernicia Group
✨Know Your Trade Inside Out
Make sure you brush up on your joinery skills and knowledge of the wider building construction sector. Be ready to discuss specific techniques, materials, and regulations relevant to the role. This will show that you're not just a skilled tradesperson but also someone who understands the bigger picture.
✨Showcase Your Customer Service Skills
Since Bernicia values excellent customer service, prepare examples of how you've gone above and beyond for customers in previous roles. Think about situations where you resolved issues or received positive feedback. This will demonstrate that you can engage effectively with a wide range of people.
✨Embrace Flexibility and Adaptability
The job requires a flexible approach, so be ready to discuss times when you've adapted to new ways of working or contributed positively to change. Highlight your willingness to learn and grow within the role, as this aligns with Bernicia's commitment to enhancing customer experience.
✨Prepare Questions About the Company Culture
Research Bernicia's values and the 'Bernicia Way' culture. Prepare thoughtful questions that show your interest in their mission and how you can contribute. This not only demonstrates your enthusiasm for the role but also helps you assess if the company is the right fit for you.
