At a Glance
- Tasks: Manage apartments and conduct welfare checks for tenants in a supportive environment.
- Company: Bernicia Group, a passionate organisation dedicated to quality housing services.
- Benefits: 28 days annual leave, health cash plan membership, and training provided.
- Other info: Part-time role with flexible hours and a focus on community support.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Excellent customer service skills; housing experience is a plus but not required.
The predicted salary is between 15000 - 20000 € per year.
Bernicia Group based in Cramlington is seeking a passionate individual to deliver top-tier housing services. The role involves managing apartments and conducting welfare checks for tenants, all while ensuring a supportive environment.
Applicants should have excellent customer service skills, and while housing experience is preferred, training will be provided.
The position offers numerous benefits, including 28 days annual leave and health cash plan membership, emphasizing the organization's commitment to quality service.
Tenant Services Coordinator — Housing (Part-Time, 18.5h) in Northumberland employer: Bernicia Group
Bernicia Group is an exceptional employer that prioritises the well-being of its employees and tenants alike. Located in Cramlington, we foster a supportive work culture that values teamwork and personal growth, offering extensive training and development opportunities. With benefits such as 28 days of annual leave and health cash plan membership, we are dedicated to creating a rewarding and meaningful work environment for our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Services Coordinator — Housing (Part-Time, 18.5h) in Northumberland
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at Bernicia Group. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and tenant welfare. We want you to shine, so think about how your skills can make a difference in creating a supportive environment.
✨Tip Number 3
Show your passion for housing services! When you get the chance to speak with the hiring team, let them know why you care about tenant welfare and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Tenant Services Coordinator — Housing (Part-Time, 18.5h) in Northumberland
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for delivering top-tier housing services shine through. We want to see that you genuinely care about making a difference in tenants' lives!
Highlight Customer Service Skills:Make sure to emphasise your excellent customer service skills in your application. We value those who can create a supportive environment for our tenants, so share any relevant experiences that showcase this.
Be Honest About Experience:If you don’t have direct housing experience, don’t sweat it! Be upfront about your background and focus on transferable skills. We’re here to provide training, so show us how your unique experiences can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Bernicia Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenant Services Coordinator. Familiarise yourself with the responsibilities like managing apartments and conducting welfare checks. This will show your passion for delivering top-tier housing services.
✨Showcase Your Customer Service Skills
Since excellent customer service skills are crucial for this role, prepare examples from your past experiences where you've gone above and beyond for customers. This will help demonstrate your ability to create a supportive environment for tenants.
✨Ask Thoughtful Questions
Prepare some questions about the company culture and how they support their staff in delivering quality service. This not only shows your interest in the role but also helps you gauge if Bernicia Group is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers want to see who you are as a person, so be genuine and express your enthusiasm for the position and the opportunity to work with tenants.
