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- Tasks: Support individuals at risk of homelessness through intensive housing management and tenancy sustainment.
- Company: Join Bernicia, a leading housing provider dedicated to making a difference.
- Benefits: Enjoy 28 days leave, health cash plan, gym discounts, and a generous pension scheme.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in housing support, safeguarding knowledge, and strong communication skills required.
- Other info: Be part of a people-focused culture with excellent career growth opportunities.
The predicted salary is between 29005 - 34806 £ per year.
St Bedes House, Gateshead
Salary: £29,005 per annum (from April 2026)
Hours: 37 per week, Monday to Sunday
Contract: Permanent
Closing Date: Friday 27th March 2026
Could you commit to changing the lives of those at risk of homelessness? Do you have experience of working with clients who may demonstrate challenging behaviour? Do you have the ability to relate to people? Do you have a sound working knowledge of safeguarding? Do you have the ability to document information in an accurate and concise manner?
We are looking for a resilient and enthusiastic individual to join our team delivering intensive housing management to single homeless and couples based at St Bedes House in Gateshead. This is a hands-on housing management role focused on tenancy sustainment, risk management and ensuring occupancy agreements are understood and upheld. You'll work closely with clients from the point of move in to move on to permanent accommodation, monitor and manage tenancy risk, carry out regular property checks and liaise with partner agencies to ensure successful sustainment of tenancy. If you're organised, proactive and committed to making a real difference through strong housing management we'd love to hear from you.
Role Benefits:
- 28 days annual leave (plus bank holidays) for full-time employees; pro-rata to part-time employees.
- Health cash plan membership so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We’ll also cover the costs of including any dependent children in the scheme – up to the age of 21 or 24 if in full-time education – that you may have.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme with life insurance of 3 x salary.
Desirable:
- Good Standard of General Education, preferably with relevant professional qualification.
- Demonstrable experience of working in a housing related support service.
- Experience of delivering intensive housing management.
- Demonstrable experience of safeguarding practice.
- Excellent interpersonal and communication skills, both written and verbal.
- Advanced IT skills, particularly with Microsoft packages.
About us:
We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers. Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
This post will be subject to an enhanced DBS check. Please note you may be required to drive for business, if this forms a requirement of the role. If this is required, you will be required to hold a current and valid driving licence.
For more information regarding this role, please contact: Dionne Thompson 01912383902 dionne.thompson@bernicia.com
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
Equal Opportunities: The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Intensive Housing Management Worker in Brighton employer: Bernicia Group
Contact Detail:
Bernicia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Housing Management Worker in Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bernicia. Understand their values and mission, and think about how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing management and safeguarding. Think of specific examples from your past experiences that showcase your skills in these areas. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping those at risk of homelessness shine through. Share why this role matters to you and how you can contribute to the team at St Bedes House. A genuine connection can make all the difference.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Intensive Housing Management Worker in Brighton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping those at risk of homelessness shine through. We want to see that you genuinely care about making a difference in people's lives.
Be Specific About Your Experience: Make sure to highlight any relevant experience you have in housing management or working with challenging behaviours. Use examples to demonstrate how you've successfully managed similar situations in the past.
Keep It Clear and Concise: We appreciate well-organised applications! Make sure your writing is clear and to the point. Avoid jargon and ensure that your key skills and experiences are easy to spot.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bernicia Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and safeguarding practices. Be ready to discuss your experience with clients who may show challenging behaviour, as this will be crucial for the role.
✨Show Your People Skills
This job is all about relating to people, so think of examples where you've successfully built rapport with clients. Prepare to share stories that highlight your excellent interpersonal and communication skills.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage your workload and ensure tenancy sustainment. Bring examples of how you've proactively addressed issues in previous roles to show you're a problem-solver.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team culture at Bernicia. This shows your genuine interest in the position and helps you assess if it's the right fit for you.