At a Glance
- Tasks: Lead customer research programmes and shape business decisions with insights.
- Company: Bernicia Group, a community-focused organisation in Ashington.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a supportive team dedicated to enhancing customer experience.
- Why this job: Make a real difference by ensuring the customer voice drives decisions.
- Qualifications: Experience in customer research and strong relationship-building skills.
The predicted salary is between 61873 - 75623 £ per year.
Bernicia Group in Ashington is seeking an experienced Customer Research & Insight Manager to lead our customer research programme and shape business decisions through robust evidence and insights. You will work with colleagues across the business to ensure the customer voice informs decision making at every level.
You’ll manage a range of research techniques and oversee Tenant Satisfaction Measures. Reporting to the Assistant Director of Customer Experience, you will build relationships to.
Senior Customer Insight & Experience Leader in Ashington employer: Bernicia Group
Bernicia Group is an excellent employer, offering a supportive work culture that values skill development and customer satisfaction. With competitive salaries, generous annual leave, and opportunities for professional growth in the thriving community of Ashington, employees can take pride in their contributions to both domestic and commercial projects while enjoying a fulfilling career path.
