At a Glance
- Tasks: Join our team to deliver high-quality joinery repairs in homes and businesses.
- Company: Bernicia, a leading housing provider in the North East.
- Benefits: Enjoy 36 days annual leave, a company van, and discounts on everyday expenses.
- Other info: Join a people-focused company with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: City and Guilds Craft Certificate in Joinery and customer service experience required.
The predicted salary is between 30000 - 38000 £ per year.
Location: Ashwood
Contract: Permanent - Full Time
Hours: 37 hours per week, Monday to Friday
Salary: £34,622 per annum (April 2026) OTE circa £37,000+ per annum (including standby payments).
Closing Date: Friday 6th March 2026, 5pm
About the role: We have an exciting opportunity for a Multi Skilled Joiner to join our Property Maintenance and Construction Department working within our Ashington maintenance team. As a multi-skilled Joiner you will be responsible for undertaking all joinery repairs and associated multi-skilled repairs to both domestic and commercial properties to a high-quality standard whilst delivering an excellent customer service.
About you: To be successful in this role you will have a flexible approach and experience of working within a domestic and commercial property maintenance and target-driven environment. At Bernicia we are customer focused in everything we do, so you will have excellent customer service skills in the delivery of your work, conversing with a wide range of people in the delivery of a first-class repairs service. You will be required to engage with all stakeholders of the service, acting as an Ambassador of Bernicia, promoting and endorsing the positive work that we do across our communities in the Bernicia way. We at Bernicia put people at the heart of everything we do, so it’s important that we deliver a first-class customer service where we are proud to be recognised for the quality service that we deliver. At Bernicia we don’t stand still, we are always looking to enhance our customer experience, so you will be able to contribute positively to change, adapting to new ways of working so we can improve and enhance our customer experience.
For the technical bit, you will have a sound working knowledge of your trade discipline and exhibit sound knowledge of the wider building construction sector, understanding components, materials, building trades and applicable regulations. It is therefore essential that you hold a City and Guilds Craft Certificate in Joinery or the equivalent. An appropriate CSCS card is desirable, and a full driving licence is essential. You will also be able to demonstrate experience of working in a customer focused environment where the customer comes first.
The Benefits:
- Where required to be on call, an on-call retainer of £30 per day is paid, together with overtime paid if called out.
- 36 days annual leave (including bank holidays).
- Company van & fuel card.
- Generous pension scheme.
- Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform.
- A number of training and development opportunities.
- All power tools, equipment and workwear provided.
About us: We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers. Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership. So, if you want to join an organisation that is passionate about people and believes in delivering quality customer service to our tenants, if this is you, we’d love to hear from you.
For further details please contact Rob McGregor on 07515 605261.
We reserve the right to close this recruitment campaign earlier than the stated closing date should we receive a large number of applicants. The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Multi Skilled Joiner in Ashington employer: Bernicia Group
Bernicia Group is an excellent employer, offering a supportive work culture that values skill development and customer satisfaction. With competitive salaries, generous annual leave, and opportunities for professional growth in the thriving community of Ashington, employees can take pride in their contributions to both domestic and commercial projects while enjoying a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Joiner in Ashington
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and property maintenance sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your joinery work, bring it along to interviews. Visuals can really help demonstrate your expertise and give potential employers a taste of what you can do.
✨Tip Number 3
Be ready to chat about customer service! Since Bernicia values excellent customer interactions, prepare examples of how you've gone above and beyond for clients in past roles. It’ll show you’re a great fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that match your skills.
We think you need these skills to ace Multi Skilled Joiner in Ashington
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your joinery skills and any relevant experience in your application. We want to see how you can bring your expertise to our team and contribute to the high-quality service we pride ourselves on.
Customer Service is Key:Since we’re all about putting people first, don’t forget to showcase your customer service skills. Share examples of how you've gone above and beyond for customers in previous roles – it’ll really help us see how you fit into the Bernicia way!
Tailor Your Application:Take a moment to tailor your application to the job description. Use the same language and key phrases that we’ve included, so we can easily see how your experience aligns with what we’re looking for in a Multi Skilled Joiner.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from us during the recruitment process.
How to prepare for a job interview at Bernicia Group
✨Know Your Trade Inside Out
Make sure you brush up on your joinery skills and knowledge of the wider building construction sector. Be prepared to discuss specific techniques, materials, and regulations relevant to the role. This will show that you’re not just a skilled tradesperson but also someone who understands the bigger picture.
✨Showcase Your Customer Service Skills
Since Bernicia values excellent customer service, think of examples from your past work where you went above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction, as this will demonstrate your alignment with their people-focused approach.
✨Embrace Flexibility and Adaptability
The role requires a flexible approach, so be prepared to discuss times when you adapted to new ways of working or tackled unexpected challenges. Highlighting your ability to contribute positively to change will resonate well with Bernicia’s commitment to enhancing customer experience.
✨Engage with the Bernicia Way
Familiarise yourself with the 'Bernicia Way' culture and values. During the interview, express how your personal values align with theirs, particularly in terms of accountability, respect, and integrity. This will help you stand out as a candidate who is not only skilled but also a great cultural fit.
