At a Glance
- Tasks: Support estate management and enhance community living through proactive services.
- Company: Join a diverse team at Berneslai Homes, committed to making a difference.
- Benefits: Enjoy agile working, excellent pension, discounted gym membership, and training opportunities.
- Other info: Embrace a flexible work environment with great career growth potential.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: 4 GCSEs or NVQ Level 3, with strong communication and customer service skills.
The predicted salary is between 25583 - 25989 £ per year.
Salary: £25,583 to £25,989
Working Arrangements: Full Time
Hours of Work: 37 hours per week
Status of Employment: Permanent
We are looking for a Neighbourhood Assistant to join our Neighbourhood Teams. The role provides support in delivering a proactive, customer-focused estate management service and making a real difference in the communities we manage.
Key duties and responsibilities:
- Assist in the delivery of a highly visible, effective and proactive tenancy and estate management service.
- Assist neighbourhood teams in dealing with all breaches of tenancy regulations, including anti-social behaviour, within relevant timescales using support or enforcement interventions and services as required.
- Provide additional support around the day-to-day management of void properties, working with partners and teams to ensure properties are let as soon as possible to achieve key performance targets.
- Assist in the monitoring of new tenancies and initiate any actions necessary in accordance with procedures; assist neighbourhood teams in identifying vulnerable clients by completing support checklists and action plans, either at sign-up or whenever support issues become apparent.
- Support the Lettings Service in assessing applications to the Housing Waiting List and in the effective operation of the Lettings Policy, to ensure best use of housing stock and sustainability of local communities.
What we’re looking for:
- 4 GCSE’s (Grade A‑C) or NVQ Level 3 or other equivalent qualification or relevant experience.
- Positive, flexible approach to team working, self‑motivated and responsive to change.
- Strong communication skills with residents and colleagues.
- Ability to provide customer-focused and responsive services.
- Experience in social housing, including estate management, tenancy management or community safety related work.
- Basic Criminal Record Check will be required.
Benefits:
- Agile Working Packages
- Excellent Pension Scheme
- Discounted Gym Membership
- Fantastic Training and Development Opportunities
Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.
Neighbourhood Assistant employer: Berneslai Homes
Berneslai Homes is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive. With a strong focus on community impact, the role of Neighbourhood Assistant provides opportunities for professional growth through fantastic training and development programmes, alongside benefits such as an excellent pension scheme and discounted gym memberships. Join us in making a real difference in the communities we serve while enjoying a flexible and agile working culture.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Assistant
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Berneslai Homes.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Berneslai Homes.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Berneslai Homes.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Berneslai Homes. Apply directly through us to stand out!
We think you need these skills to ace Neighbourhood Assistant
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Berneslai Homes. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Neighbourhood Assistant, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Berneslai Homes
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Berneslai Homes. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
