Housing Assessment Officer

At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs\’ values are at the heart of all we do here – we promise to always put the Customer first , have a Can do attitude to make change happen, and stay Curious to make sure we get things right. We\’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. ? The Housing Assessment Officer role: We have an exciting opportunity for an Housing Assessment Officer to join our team on a fixed term contract for 12 months, working 30 hours per week, based at Gateway Plaza, Barnsley. As part of our service, you will carry out assessments of customers applying to join the Housing Register, providing advice and guidance to applicants whilst gathering information and evidence around an applicant\’s circumstances. Are you able to work effectively as part of a team and have a positive attitude towards change? If so, you could be exactly who we\’re looking for! Key duties and responsibilities of our Housing Assessment Officer: To have operational responsibility for the assessment and special assessment process for applicants to the Housing Register To investigate and establish an applicant\’s circumstances to enable an accurate first line priority decision to be made in line with the published allocation policy and code of guidance. Where necessary liaise with other colleagues and agencies to verify and / or clarify information provided in a housing application and establish its relevance to a priority decision and to ensure that any offer of accommodation is suitable for the applicant\’s needs. To clearly communicate eligibility and priority decisions to applicants and other professionals where relevant including the rationale for the decision. To conduct necessary checks to, and to take follow up action where necessary to ensure eligibility to join the Housing Register is established prior to an application being made live and detect and prevent fraud. What we\’re looking for in our Housing Assessment Officer: Level 4 / HNC qualification or relevant experience in a similar decision making role. Demonstrate a positive, flexible approach to team working An understanding and commitment to working safely in the workplace An awareness of current housing issues, including of housing law, policies and practice Effective decision making skills, including the ability to look for positive solutions in a challenging and changing environment What you might be asking is, why work for us? What you might be asking is, why work for us? We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Packages Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities Key Dates Shortlisting is due to take place Wednesday, 22 January and interviews are due to take place Wednesday, 29 January. Please note these dates are subject to change.? Further Information This post requires a Basic Criminal Record Check. Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community. CVs will not be accepted. JBRP1_UKTJ