At a Glance
- Tasks: Support estate management and enhance community living through proactive services.
- Company: Join a dynamic team dedicated to improving local communities.
- Benefits: Enjoy a competitive salary, excellent pension, and discounted gym membership.
- Other info: Flexible working arrangements and fantastic training opportunities await you.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: 4 GCSEs or equivalent experience; strong communication and teamwork skills.
The predicted salary is between 25583 - 25989 £ per year.
Salary: £25,583 to £25,989
Working Arrangements: Full Time
Hours of Work: 37 hours per week
Status of Employment: Permanent
We are looking for a Neighbourhood Assistant to join our Neighbourhood Teams. The role provides support in delivering a proactive, customer-focused estate management service and making a real difference in the communities we manage.
Key duties and responsibilities
- Assist in the delivery of a highly visible, effective and proactive tenancy and estate management service.
- Assist neighbourhood teams in dealing with all breaches of tenancy regulations, including anti-social behaviour, within relevant timescales using support or enforcement interventions and services as required.
- Provide additional support around the day-to-day management of void properties, working with partners and teams to ensure properties are let as soon as possible to achieve key performance targets.
- Assist in the monitoring of new tenancies and initiate any actions necessary in accordance with procedures; assist neighbourhood teams in identifying vulnerable clients by completing support checklists and action plans, either at sign-up or whenever support issues become apparent.
- Support the Lettings Service in assessing applications to the Housing Waiting List and in the effective operation of the Lettings Policy, to ensure best use of housing stock and sustainability of local communities.
What we’re looking for
- 4 GCSE’s (Grade A‑C) or NVQ Level 3 or other equivalent qualification or relevant experience.
- Positive, flexible approach to team working, self‑motivated and responsive to change.
- Strong communication skills with residents and colleagues.
- Ability to provide customer-focused and responsive services.
- Experience in social housing, including estate management, tenancy management or community safety related work.
- Basic Criminal Record Check will be required.
Benefits
- Agile Working Packages
- Excellent Pension Scheme
- Discounted Gym Membership
- Fantastic Training and Development Opportunities
Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.
Neighbourhood Assistant in Carlton employer: Berneslai Homes
Berneslai Homes is an exceptional employer, offering a supportive and inclusive work environment for Neighbourhood Assistants dedicated to making a positive impact in their communities. With excellent training and development opportunities, a robust pension scheme, and agile working packages, employees are empowered to grow both personally and professionally while enjoying a healthy work-life balance. Located in a vibrant community, Berneslai Homes values diversity and encourages applicants from all backgrounds, ensuring a rich and dynamic workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Assistant in Carlton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Neighbourhood Assistant role.
✨Tip Number 3
Show off your soft skills! As a Neighbourhood Assistant, communication and teamwork are key. Be ready to share examples of how you've successfully worked with others or resolved conflicts in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Neighbourhood Assistant in Carlton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Neighbourhood Assistant role. We want to see how you can make a real difference in our communities!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your ability to connect with residents and colleagues. Use examples that demonstrate your customer-focused approach.
Highlight Relevant Experience:If you've got experience in social housing or estate management, make it front and centre in your application. We’re looking for candidates who understand the ins and outs of tenancy management and community safety.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Berneslai Homes
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Neighbourhood Assistant. Familiarise yourself with estate management, tenancy regulations, and community safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with residents or colleagues in the past. Think about situations where you resolved conflicts or provided excellent customer service to demonstrate your skills.
✨Be Ready to Discuss Teamwork
This role requires a positive, flexible approach to team working. Prepare to share experiences where you've collaborated successfully with others. Highlight your ability to adapt and respond to changes within a team setting.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've dealt with challenges related to tenancy management or community issues. Be ready to discuss how you approached these problems and what solutions you implemented, showcasing your proactive mindset.
