Service Improvement and regulation Co-ordinator
Service Improvement and regulation Co-ordinator

Service Improvement and regulation Co-ordinator

Barnsley Full-Time 31950 - 33700 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate and support the development of policies to improve housing services.
  • Company: Join Berneslai Homes, a leading social housing provider in Barnsley.
  • Benefits: Enjoy a competitive salary and a permanent full-time position.
  • Why this job: Make a real impact on homes and communities while working in a supportive environment.
  • Qualifications: Experience in policy development and a passion for social housing is essential.
  • Other info: Be part of a team that values customer service, innovation, and continuous improvement.

The predicted salary is between 31950 - 33700 £ per year.

Salary: £37,938 to £40,476 (pro-rata dependent on hours worked) Working Arrangements: Full Time Hours of Work: 37 hours per week, Monday to Friday Status of Employment: Permanent At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our 3 Cs values are at the heart of all we do here we promise to always put the Customer first , have a Can do attitude to make change happen, and stay Curious to make sure we get things right. Were proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrencedemonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. The Service Improvement and Regulation Co-ordinator role: To co-ordinate and support the development, publication and review of organisational wide policies & procedures and supporting our framework for ensuring complian…

Service Improvement and regulation Co-ordinator employer: Berneslai Homes Careers

At Berneslai Homes, we are dedicated to fostering a supportive and innovative work environment where our employees can thrive. With a strong commitment to our 3 Cs values—Customer first, Can do attitude, and Curiosity—we empower our team to make meaningful contributions to the community while enjoying competitive salaries and opportunities for professional growth. Join us in Barnsley, where your efforts will directly impact the lives of residents and help shape the future of social housing.
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Contact Detail:

Berneslai Homes Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Improvement and regulation Co-ordinator

✨Tip Number 1

Familiarize yourself with the latest regulations and standards in social housing. Understanding the compliance landscape will not only help you in the interview but also show your commitment to the role.

✨Tip Number 2

Highlight any experience you have in policy development or review. Be ready to discuss specific examples where you've successfully implemented changes or improvements in a previous role.

✨Tip Number 3

Demonstrate your customer-first approach by preparing examples of how you've prioritized tenant needs in past positions. This aligns perfectly with our 3 Cs values.

✨Tip Number 4

Show your curiosity by asking insightful questions during the interview about our current policies and how you can contribute to their improvement. This will reflect your proactive attitude and eagerness to make a difference.

We think you need these skills to ace Service Improvement and regulation Co-ordinator

Policy Development
Regulatory Compliance
Project Coordination
Stakeholder Engagement
Data Analysis
Report Writing
Problem-Solving Skills
Attention to Detail
Communication Skills
Customer Service Orientation
Change Management
Organizational Skills
Team Collaboration
Adaptability

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Service Improvement and Regulation Co-ordinator position. Understand the key responsibilities and how your skills align with their 3 Cs values: Customer first, Can do attitude, and Curious mindset.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that match the requirements of the role. Emphasize any previous work in social housing or policy development, and showcase your ability to improve services and ensure compliance.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for improving homes and communities. Use specific examples from your past experiences that demonstrate your commitment to customer service and your proactive approach to problem-solving.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Berneslai Homes Careers

✨Understand the 3 Cs Values

Make sure you familiarize yourself with Berneslai Homes' core values: Customer first, Can do attitude, and Curiosity. Be prepared to discuss how these values resonate with your own work ethic and provide examples of how you've embodied them in previous roles.

✨Showcase Your Regulatory Knowledge

As a Service Improvement and Regulation Co-ordinator, it's crucial to demonstrate your understanding of compliance and regulatory frameworks. Be ready to discuss relevant legislation and how it impacts social housing, as well as any experience you have in policy development or review.

✨Highlight Your Problem-Solving Skills

This role requires a proactive approach to identifying and resolving issues. Prepare to share specific examples of challenges you've faced in past positions and how you successfully navigated them, emphasizing your 'Can do' attitude.

✨Prepare Questions About Community Impact

Since Berneslai Homes is focused on improving homes and communities, think of insightful questions to ask about their initiatives and future plans. This shows your genuine interest in the role and aligns with their mission to prioritize tenant safety and well-being.

Service Improvement and regulation Co-ordinator
Berneslai Homes Careers
B
  • Service Improvement and regulation Co-ordinator

    Barnsley
    Full-Time
    31950 - 33700 £ / year (est.)

    Application deadline: 2027-01-12

  • B

    Berneslai Homes Careers

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