Line Locate Technician | Rochester, NY (DOT)

About The Team

At Bermex, we value strong customer relationships and strive to delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. We are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.

About The Role

The Line Locator Technician reports to the Project Manager at Bermex. This position plays a key role in detecting and locating underground utility lines and pipes. It requires high physical activity, excellent attention to detail, and exceptional flexibility day to day.

Salary Transparency: For those residing in NY, the pay rate for this position is $25/hour.

What You’ll Do

Line Locating

• Receive work tickets from the 811 system
• Read and interpret utility maps showing underground utilities
• Use magnetic sensing equipment and maps (Sure‑Lock Utility Pro) to identify the location of underground utility lines and pipes
• Mark the location and type of underground lines with color‑coded spray paint (Electric, water, gas, telephone, etc.)
• Work in various weather conditions and use shovels to pin‑point the location of underground utilities
• Follow strict Utility, State and Federal guidelines for Utility Line Marking
• Provide records of work performed using a digital camera and laptop

Team Collaboration

• Participate in safety meetings
• Provide timely reports and documentation to management per procedures
• Escalate issues and questions to Supervisor per procedures
• Report customer, equipment, and vehicle issues immediately

Customer Communication

• Refer all consumer complaints to the appropriate authorities
• Provide general information about utility lines or pipes to customers, when applicable
• Use telephones, tablets, and/or computers to communicate

Other duties as assigned.

About You

Must haves

• Education: None required; must be at least 21 years of age
• Experience: No experience necessary; upon hire must complete and pass all Pipeline Operator Qualification (OQ) training and possess a valid driver’s license

Nice to haves

• Education: High School Diploma or GED
• Experience: 1+ years of experience in line locating

Your Skills

• Ability to multi‑task, work independently and as a team
• Exceptional flexibility in daily routines and scheduling
• Adequate time management skills to finish work in a timely manner
• Excellent communication skills, comfortable interacting with management and customers
• Ability to interact with unhappy or negative customers in a professional manner
• Excellent attention to detail for problem solving and finding
• Ability to walk long distances and prepare for weather conditions accordingly

This role would not be a good fit if you:

• Do not enjoy working independently
• Do not enjoy working in outdoor conditions
• Do not enjoy walking long distances
• Are not flexible and do not enjoy adapting to your current work schedule or routine
• Do not have adequate planning and time management skills to finish a day’s work in a timely manner

Drug/Alcohol Testing

• Drug/alcohol testing is required
• Drug/alcohol testing required per Non‑Regulatory requirements for employees working with water, electric, and meters
• Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits

Health and Safety

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options
• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
• Flexible Spending Accounts or an option for a Health Saving Account with company match
• Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
• Roth or Traditional 401(k) Retirement plan with company match

PTO Plans (after 90 completed days of service for full‑time employees)

• Paid Vacation
• Paid Holidays
• Paid Wedding Day
• Veterans Day paid time off for our veterans
• Paid Sick Time (New York based positions ONLY)

Perks/Allowances

• Company vehicle (for all driver‑based positions)
• Gas card for company vehicle (if applicable)
• Company provided cell phone or mobile allowance (if applicable)
• Boot allowance from approved vendors
• Daily per diem for travel‑based positions

Where We Work

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.

Equal Employment Opportunity

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis.