At a Glance
- Tasks: Supervise operations, coordinate teams, and ensure customer satisfaction in a dynamic outdoor environment.
- Company: Bermex, a leader in meter reading services with a focus on customer relationships.
- Benefits: Health plans, life insurance, disability coverage, and flexible spending accounts.
- Other info: Opportunity for growth in a supportive and engaging work culture.
- Why this job: Join a passionate team and make a real impact in the utilities sector.
- Qualifications: High School Diploma, 2 years of field experience, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Team
At Bermex, we value customer relationships and strive to delight customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, and water, gas, and electric meter reading. We look for motivated individuals who enjoy independent work and love the outdoors.
About The Role
The Assistant Operations Manager reports to the Senior Operations Manager. This position plans, directs, coordinates, and manages Bermex operations. It serves as the liaison between field staff, the corporate office, and clients while ensuring operational objectives are met through safety, productivity, quality, techniques, and profit. The role requires strong organization, time‑management, and communication skills.
What You’ll Do
- Supervise and assist the operations team: coordinate work schedules, oversee projects, support technicians, line locators, and meter readers, assist when objectives are not met, supervise and train employees, travel when required, walk long distances in various weather conditions, exert physical force moving objects.
- Act as the liaison between field, corporate, and clients: conduct meetings, ensure contract terms, start new contracts, assist sales team as needed, assist senior leaders, prepare documents, reports, analyses, presentations, monitor time sheets, job costs, profitability, audits, productivity, purchase information, communicate with customers, refer complaints, adhere to customer guidelines, facilitate client communication.
- Other duties as assigned.
About You
Must haves:
Education: High School Diploma or GED.
Experience: 2 years of field experience in meter reading, natural gas line locating, or leak surveying.
Nice to haves:
Education: Bachelor’s Degree in Business Management.
Experience: 3+ years in meter reading, line locating, or leak surveying; 1+ years of supervisory or management experience.
Your Skills
Ability to multi‑task and work independently and as a team.
Exceptional flexibility in daily routines.
Time‑management skills to finish daily meter reads efficiently.
Excellent communication skills with management and customers.
Ability to handle unhappy customers professionally.
Attention to detail for problem solving.
Ability to walk long distances and prepare for weather conditions.
Strong business acumen.
Proficiency with Microsoft Office (Excel, Teams, Outlook).
Drug/Alcohol Testing
Testing required per Non‑Regulatory requirements for employees working with water, electric or meters.
Testing required per Federal DOT regulations for employees working with gas meters.
Drug/alcohol testing is required.
Benefits
Health and Safety
Group health plans including medical, prescription, dental, vision, and other coverage options.
Company‑paid group life insurance, accidental death & dismemberment, short and long‑term disability.
Flexible Spending Accounts or Health Saving.
Assistant Operations Manager | Rochester, NY (DOT) in Huddersfield employer: Bermex
Contact Detail:
Bermex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Operations Manager | Rochester, NY (DOT) in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Bermex. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Bermex's operations and values. Show us you understand our commitment to customer relationships and how you can contribute to that mission.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising between teams and clients, being able to articulate your thoughts clearly will set you apart. Role-play common scenarios with a friend.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Bermex team.
We think you need these skills to ace Assistant Operations Manager | Rochester, NY (DOT) in Huddersfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Operations Manager role. Highlight your relevant experience in meter reading or line locating, and show us how your skills align with what we’re looking for.
Show Off Your Communication Skills: Since this role involves liaising between different teams and clients, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect your ability to convey information effectively.
Highlight Your Flexibility: We love candidates who can adapt to changing situations. Mention any experiences where you’ve had to be flexible or manage multiple tasks at once. This will show us that you can handle the dynamic nature of the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Bermex
✨Know the Company Inside Out
Before your interview, take some time to research Bermex and its operations. Understand their services, especially in meter reading and leak detection. This will not only show your interest but also help you relate your experience to their needs.
✨Showcase Your Communication Skills
Since the role involves liaising between various teams and clients, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated in challenging situations or resolved conflicts with customers.
✨Highlight Your Organisational Skills
The Assistant Operations Manager role requires strong organisational abilities. Prepare to discuss how you've managed multiple tasks or projects simultaneously in your previous roles. Use specific examples to illustrate your time-management strategies.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving skills and ability to handle fieldwork challenges. Think about past experiences where you had to adapt to changing conditions or manage a team under pressure, and be ready to share those stories.