At a Glance
- Tasks: Create unique customer experiences and drive sales in a luxury environment.
- Company: Join Berluti, a prestigious brand under the LVMH Group, known for excellence.
- Benefits: Permanent contract with competitive salary and opportunities for growth.
- Other info: Work in a dynamic team at Harrods, London, with a focus on creativity.
- Why this job: Be part of a luxury brand and develop your sales skills in a vibrant setting.
- Qualifications: 5 years of retail experience, preferably in luxury, with strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
About Berluti
Berluti, the unique men’s Maison of the LVMH Group, was born in Paris in 1895 and has been elevated over four successive generations of the Berluti family, cultivating the art of excellence and know‑how in footwear, while developing a passion for leather and patina. In 2005 the Maison launched its leather goods collection and, in 2011, a ready‑to‑wear collection. Today, the clothing and footwear collections – both bespoke and ready‑to‑wear – and a wide range of accessories offer an innovative lifestyle while remaining rooted in the Berluti spirit. Attention to detail and respect for cutting and assembly rules constitute the cornerstone of the Maison’s know‑how. Berluti is present in more than 25 countries through 70 stores.
Position
Full‑time Sales Associate (W/M) for our Harrods store, located in London.
Key Responsibilities
Sales Management
- Create an extraordinary and unique experience for our customers.
- Demonstrate sales leadership by playing an active role on the selling floor.
- Meet sales goals and objectives.
- Acquire Berluti technical skills for sales and product knowledge to maximize sales opportunities.
- Complete the necessary administration according to the policies in place.
Clienteling
- Ensure the highest level of customer service, complying with Berluti’s quality standards and the selling ceremony.
- Cultivate new and existing relationships with local and international customers.
- Demonstrate strong product expertise and passion.
- Respect the CRM practices (mailings, e‑mailings, thank‑you letters, etc.) and provide reports to the central team.
- Assist and support after‑sales service in accordance with Maison values.
- Be aware of industry news and competitors.
Operations
- Participate in regular checks and necessary supply stocking/restocking.
- Ensure compliance in all areas with Berluti policies (operations & security) at all times.
- Maintain inventory accuracy.
- Meet all KPI objectives.
- Maintain visual merchandising standards and the store condition as set forth by HQ.
This job description is not exhaustive and additional duties may be added according to the needs of the business and as requested by Management.
Qualifications
- At least 5 years of retail sales experience, preferably in a luxury consumer goods setting.
- Agile talent with a positive mindset and excellent cross‑selling skills.
- Strong leadership for business results with a passion for creativity and the Maison.
- Service and client‑oriented with good communication.
- Demonstrated teamwork at all times.
- Fluent in English.
Contract Details
Permanent contract. Start date: Mid‑August.
Location
Harrods, London.
EEO Statement
Berluti is proud to be an equal‑opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.
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Sales Associate (w/m) - Harrods employer: BERLUTI
Berluti offers an exceptional work environment for its Luxury Retail Sales Specialists at the prestigious Harrods store in London, where employees are immersed in a culture of excellence and luxury. With a focus on professional growth, Berluti provides ongoing training and development opportunities, ensuring that team members can enhance their skills while delivering unparalleled customer service. The company's commitment to employee well-being and a collaborative atmosphere makes it an attractive employer for those seeking a rewarding career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (w/m) - Harrods
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Associate (w/m) - Harrods at BERLUTI, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including BERLUTI. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Associate (w/m) - Harrods. Sometimes, a personal touch can grab attention faster than a generic application!
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for BERLUTI:When writing your cover letter, make sure to tailor your message specifically for BERLUTI. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at BERLUTI
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show BERLUTI that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show BERLUTI that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with BERLUTI’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
