At a Glance
- Tasks: Create unique customer experiences and lead sales on the floor.
- Company: Join Berluti, a prestigious luxury brand with a rich heritage.
- Benefits: Permanent contract, competitive salary, and a vibrant work environment.
- Other info: Diversity and inclusion are at the heart of our values.
- Why this job: Be part of a creative team and elevate luxury retail experiences.
- Qualifications: 5 years in retail, strong leadership, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Berluti, the unique men’s Maison of the LVMH Group, was founded in Paris in 1895 and has grown through four generations of the Berluti family, cultivating the art of excellence in footwear, leather goods, and ready‑to‑wear. Today, the brand offers an innovative lifestyle rooted in the Berluti spirit, with a presence in more than 25 countries across 70 stores.
Job Responsibilities
- Create an extraordinary and unique experience for our customers.
- Demonstrate sales leadership by playing an active role on the selling floor.
- Meet sales goals and objectives.
- Acquire Berluti technical skills for sales and product knowledge to maximise sales opportunities.
- Complete the necessary administration according to company policies.
- Ensure the highest level of customer service, complying with Berluti’s quality standards and the selling ceremony.
- Cultivate new and existing relationships with local and international customers.
- Demonstrate strong product expertise and passion.
- Respect CRM practices (mailings, e‑mailings, thank‑you letters, etc.) and report to the central team.
- Assist and support after‑sales service in accordance with Maison values.
- Stay aware of industry news and competitors.
- Participate in regular checks and necessary supply stocking and restocking.
- Ensure compliance with all Berluti policies (operations & security).
- Maintain inventory accuracy.
- Meet KPI objectives.
- Maintain visual merchandising standards and store condition as set forth by headquarters.
Qualifications
- At least 5 years of retail sales experience, preferably in a luxury consumer goods setting.
- Agile talent with a positive mindset and excellent cross‑selling skills.
- Strong leadership for business results with a passion for creativity and the Maison.
- Service‑oriented and client‑focused, with good communication skills.
- Demonstrate teamwork at all times.
- Fluent in English.
Additional Information
- Location: Conduit St., London
- Contract: Permanent
- Start date: July 1
Berluti is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.
Sales Associate (W/M) - Conduit St. in London employer: BERLUTI
Berluti, a prestigious member of the LVMH Group, offers an exceptional work environment for Sales Associates at our Conduit St. location in London. With a commitment to excellence and a rich heritage, we provide our employees with extensive training, opportunities for personal growth, and a vibrant team culture that celebrates diversity and creativity. Join us to be part of a brand that values your contributions and fosters a unique customer experience in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (W/M) - Conduit St. in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like BERLUTI, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like BERLUTI!
We think you need these skills to ace Sales Associate (W/M) - Conduit St. in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at BERLUTI, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at BERLUTI and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show BERLUTI that you’re ready to jump in and contribute right away!
How to prepare for a job interview at BERLUTI
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
