At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for guests.
- Company: Join Alvaston Hall, a stunning Victorian hotel in the heart of Cheshire.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Be part of a close-knit team that values your unique strengths and creativity.
- Qualifications: Experience in food and beverage or hospitality, with strong leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
Join our team at Alvaston Hall, part of the Warner Hotels Group. This beautiful 253‑bedroom hotel is a Grade II listed Victorian half‑timbered country house, making a great base for exploring Cheshire’s green spaces and history. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you are free to be yourself, make an impact, and thrive in a tight‑knit team that creates truly unique guest experiences.
The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision‑making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Responsibilities- Operational Oversight: Act as the on‑shift leader across the department. Monitor operational standards and efficiency in all areas. Coordinate with department managers to resolve issues promptly.
- Guest Service & Experience: Serve as the main guest contact during the shift. Handle queries, complaints, VIPs, and special requests professionally. Maintain visibility in public areas to support engagement and satisfaction.
- Team Support & Leadership: Provide on‑shift support and guidance to teams across all departments. Reallocate resources during busy periods to maintain service levels. Motivate teams and lead by example with a positive, collaborative approach.
- Health, Safety & Compliance: Ensure adherence to H&S regulations, hygiene standards, and company policies. Act as the person responsible for emergency procedures, fire safety, and first aid. Complete incident reports and escalate as needed.
- Financial & Commercial Awareness: Monitor upselling opportunities across F&B and retail. Ensure correct cash handling and billing processes. Support cost control while protecting guest experience.
- Communication & Reporting: Conduct thorough shift handovers to ensure smooth continuity. Prepare shift reports on key events, feedback, and challenges. Communicate urgent matters to senior leadership promptly.
- Event & Function Support: Liaise with organisers and internal teams to ensure requirements are met.
- Problem Solving & Crisis Management: Take decisive action during emergencies or unexpected issues. Coordinate teams to minimise disruption and ensure guest safety.
- Previous experience in food and beverage or hospitality operations.
- Knowledge of food safety and hygiene standards – Level 3 food safety certificate would be desirable.
- Excellent communication and problem‑solving abilities.
- Strong leadership skills with the ability to motivate and guide a team.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please do not hesitate to reach out to us.
Food and Beverage Supervisor in Willaston employer: Berkshire News
At Alvaston Hall, part of the Warner Hotels Group, we pride ourselves on fostering a vibrant work culture where every team member can shine. As a Food and Beverage Supervisor, you'll not only lead a dedicated team in delivering exceptional dining experiences but also benefit from our commitment to employee growth and development, ensuring you thrive in your leisure career. With our stunning location in Cheshire and a focus on diversity and inclusion, we offer a unique opportunity to make a meaningful impact while enjoying a supportive and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Willaston
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your communication skills! As a Food and Beverage Supervisor, you'll need to engage with guests and lead your team effectively. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your problem-solving skills during the interview. Think of examples from your past experiences where you handled challenges or resolved guest complaints. This will demonstrate your ability to think on your feet and maintain high service standards.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food and Beverage Supervisor in Willaston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see how your unique strengths can contribute to creating those unforgettable guest experiences at Alvaston Hall.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in hospitality and leadership. We love seeing how your past roles have prepared you for the Food and Beverage Supervisor position, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to break down your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Warner Hotels. Don’t miss out!
How to prepare for a job interview at Berkshire News
✨Know Your Stuff
Before the interview, brush up on your knowledge of food safety and hygiene standards. Having a Level 3 food safety certificate is a bonus, so be ready to discuss how you’ve applied these standards in previous roles.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to lead by example. Prepare examples of how you've motivated teams or resolved conflicts in the past. Highlight your ability to maintain a positive atmosphere even during busy shifts.
✨Be Guest-Centric
Demonstrate your commitment to exceptional guest experiences. Think of specific instances where you went above and beyond for a guest or handled a complaint effectively. This will show that you understand the importance of guest satisfaction.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would handle shift handovers and report key events to ensure smooth operations.
