At a Glance
- Tasks: Deliver exceptional customer service at our stunning coastal hotel reception.
- Company: Join the vibrant team at Warner Hotels, located on beautiful Hayling Island.
- Benefits: Earn up to £12.71 per hour, with free gym access and discounts on food.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
- Why this job: Be part of a supportive team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your authentic self and a passion for people.
The predicted salary is between 25000 - 27000 £ per year.
Join our team at Sinah Warren, part of the Warner Hotels Group. Set within magnificent grounds, this beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth.
Pay rates: Up to £12.71 per hour depending on age.
We have a fantastic opportunity for a Receptionist at Warner Hotels. The benefits of working with us include:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing? As part of our supportive team, you will develop and grow into delivering great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders, you will be a key part of the smooth running of the reception area.
What are we looking for? A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need? No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.leisurerecruitment@bourne-leisure.co.uk
Receptionist Team Member in Stoke-on-Trent employer: Berkshire News
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. Located in the stunning surroundings of Hayling Island, our Receptionist Team Members enjoy fantastic benefits including free access to leisure facilities, generous discounts for family and friends, and ample opportunities for career development through recognised qualifications. Join us to be part of a diverse and inclusive team dedicated to delivering outstanding customer service in a beautiful coastal setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Team Member in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels and Sinah Warren. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Receptionist Team Member, you'll be the face of the hotel. So, brush up on your communication skills and think about how you can make guests feel welcome. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Receptionist Team Member in Stoke-on-Trent
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so just be yourself and show us why you’d be a great fit for our team.
Highlight Your People Skills:As a Receptionist, you'll be the face of our hotel, so make sure to emphasise your people skills in your application. Share any experiences where you've provided excellent customer service or worked well in a team.
Show Your Willingness to Learn:We love candidates who are eager to learn and grow! Mention any relevant training or courses you’re interested in, and express your enthusiasm for developing your skills in customer service and hospitality.
Apply Through Our Website:To make things easier for both of us, we encourage you to apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly!
How to prepare for a job interview at Berkshire News
✨Know the Company
Before your interview, take some time to research Warner Hotels Group and Sinah Warren. Familiarise yourself with their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting your people skills will demonstrate that you’re the right fit for their guest-focused environment.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role, team dynamics, or opportunities for growth within the company. This shows that you’re not just interested in the job, but also in how you can contribute to and grow with the team.
✨Be Your Authentic Self
Warner Hotels values authenticity and diversity, so don’t be afraid to let your personality shine through during the interview. Be honest about your experiences and what you can bring to the team. This will help you stand out and align with their commitment to inclusivity.
