At a Glance
- Tasks: Deliver exceptional customer service at our hotel reception and support the team.
- Company: Join the vibrant team at Lakeside, part of Warner Hotels Group.
- Benefits: Earn up to £12.71 per hour, enjoy free gym access, and discounted food.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
- Why this job: Kickstart your career in hospitality with fantastic development opportunities.
- Qualifications: No experience needed, just bring your authentic self and a passion for people.
The predicted salary is between 12 - 12 £ per hour.
Join our team at Lakeside, part of the Warner Hotels Group. This hotel on Hayling Island has spa facilities, a cabaret restaurant, and overlooks a lake near the Hampshire coast.
Pay Rates: Up to £12.71 per hour depending on age
We have a fantastic opportunity for a Receptionist at Warner Hotels.
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders you will be a key part of the smooth running of the reception area.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.leisurerecruitment@bourne-leisure.co.uk
Receptionist Team Member NEW Posted yesterday Lakeside employer: Berkshire News
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. Located on the picturesque Hayling Island, our team enjoys unique benefits such as free access to leisure facilities, generous discounts for family and friends, and opportunities for career advancement through recognised qualifications. Join us to be part of a supportive environment where your authentic self is valued, and every day brings the chance to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Team Member NEW Posted yesterday Lakeside
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your ability to handle different types of guests. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the hotel well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist Team Member NEW Posted yesterday Lakeside
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so just be yourself and show us why you’d be a great fit for our team.
Highlight Your People Skills:As a Receptionist, you'll be the face of our hotel, so make sure to emphasise your people skills. Share any experiences where you've provided great customer service or worked well in a team – we love to hear about that!
Show Your Willingness to Learn:We’re looking for someone eager to grow and learn. Mention any past experiences where you’ve taken the initiative to improve your skills or knowledge. It shows us you’re ready to develop with us!
Apply Through Our Website:To make things easier for both of us, please apply through our website. It’s straightforward and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at Berkshire News
✨Know the Company
Before your interview, take some time to research Warner Hotels Group and Lakeside. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be the face of the hotel, so it's crucial to demonstrate your people skills. Prepare examples of how you've provided excellent customer service in the past, even if it's from previous roles or experiences. Remember, they want someone who puts the guest journey at the heart of everything!
✨Be Authentic
The job description mentions bringing your whole authentic self to work. During the interview, let your personality shine through! Be honest about your willingness to learn and grow, and don't hesitate to share your passion for customer service.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they support diversity and inclusion. Asking insightful questions shows that you're engaged and serious about the role.
