At a Glance
- Tasks: Deliver exceptional customer service at our welcoming reception area.
- Company: Join the vibrant team at Gunton Hall, part of Warner Hotels Group.
- Benefits: Earn up to £12.71 per hour, with free gym access and discounts.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Be part of a supportive team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your authentic self and a passion for people.
The predicted salary is between 25000 - 26500 € per year.
Join our team at Gunton Hall, part of the Warner Hotels Group. This 212-bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and pitch‑and‑putt course.
Pay Rates: Up to £12.71 per hour depending on age
We have a fantastic opportunity for a Receptionist at Warner Hotels.
The benefits of working with us:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders you will be a key part of the smooth running of the reception area.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.leisurerecruitment@bourne-leisure.co.uk
Receptionist Team Member NEW Posted yesterday Gunton employer: Berkshire News
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. Located in the picturesque setting of Gunton Hall, our team members enjoy fantastic benefits such as free gym access, generous discounts, and opportunities for career development through recognised qualifications. Join us to be part of a dedicated team where your authentic self is celebrated, and every day brings the chance to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Team Member NEW Posted yesterday Gunton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gunton Hall and the Warner Hotels Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for someone. Whether it's helping a friend or volunteering, these stories will showcase your ability to put the guest journey at the heart of everything you do.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a hospitality setting. Make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Warner Hotels site. This way, you’ll be in the best position to get noticed by the hiring team and can easily keep track of your application status.
We think you need these skills to ace Receptionist Team Member NEW Posted yesterday Gunton
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so just be yourself and show us why you’d be a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist at Gunton Hall. Highlight any customer service experience or skills that align with what we’re looking for, even if it’s from a different context.
Show Your Enthusiasm:Let us know why you’re excited about this opportunity! A little enthusiasm goes a long way, so share what draws you to working with us at Warner Hotels and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Berkshire News
✨Know the Company
Before your interview, take some time to research Gunton Hall and the Warner Hotels Group. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be the face of the hotel, so it's crucial to demonstrate your people skills. Prepare examples of how you've provided excellent customer service in the past, even if it's from previous jobs or volunteer work. Highlight your ability to connect with guests and make them feel welcome.
✨Be Authentic
The job description emphasises bringing your whole authentic self to work. During the interview, be yourself! Share your personality and let your passion for customer service shine through. This will help the interviewers see how you'd fit into their team culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like at the reception. This shows that you're engaged and eager to learn more about the role and the company.
