At a Glance
- Tasks: Deliver exceptional customer service at our welcoming hotel reception.
- Company: Join the vibrant team at Corton, part of Warner Hotels Group.
- Benefits: Earn up to £12.71 per hour, with free gym access and discounts.
- Other info: Diversity and inclusion are key; we welcome all backgrounds and offer flexible roles.
- Why this job: Be part of a supportive team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your authentic self and a passion for people.
The predicted salary is between 26400 - 26400 € per year.
Join our team at Corton, part of the Warner Hotels Group. This 181-bedroom coastal chalet-themed hotel is set on the Suffolk coast with a relaxed holiday atmosphere.
Pay Rates: Up to £12.71 per hour depending on age.
The benefits of working with us:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders you will be a key part of the smooth running of the reception area.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at Warner.leisurerecruitment@bourne-leisure.co.uk.
Receptionist Team Member employer: Berkshire News
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. Located on the stunning Suffolk coast, our team members enjoy competitive pay rates, generous discounts, and access to leisure facilities, all while receiving comprehensive training and career advancement opportunities. Join us to be part of a supportive environment where your authentic self is valued, and your growth is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels and their values. This will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your people skills! Since they’re looking for a people person, think of examples from your past experiences where you’ve provided great customer service or worked well in a team. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you arrive for your interview. It shows you care about the role and are ready to represent the hotel.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Receptionist Team Member
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so just be yourself and show us why you’d be a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Receptionist. Mention any customer service experience or relevant skills that make you a people person!
Show Your Enthusiasm:Let us know why you’re excited about joining our team at Corton! A little enthusiasm goes a long way, so share what draws you to this role and how you can contribute to our relaxed holiday atmosphere.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Berkshire News
✨Know the Company
Before your interview, take some time to research Warner Hotels and their values. Understanding their commitment to diversity, equity, and inclusion will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Show Your People Skills
As a Receptionist Team Member, being a 'people person' is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from previous jobs or volunteer work. This will demonstrate your ability to put the guest journey at the heart of everything you do.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the role, the team dynamics, or opportunities for career development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Your Authentic Self
Warner Hotels values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you can contribute to the team. Remember, they want to see the real you!
