At a Glance
- Tasks: Oversee hotel maintenance, ensuring guest satisfaction and compliance with industry standards.
- Company: Join the Runnymede on Thames, part of the Warner Hotels Group.
- Benefits: Competitive salary, bonus, and benefits in a beautiful riverside location.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Lead a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality and facilities management required.
Join our team at the Runnymede on Thames, part of the Warner Hotels Group.
Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award winning spa facilities, restaurants, bars, and outdoor activities.
Property Manager
The Property Manager oversees the daily maintenance & grounds function of a hotel.
They will ensure that all facilities remain efficient, safe, and compliant with industry standards.
This role requires strong leadership skills, attention to detail, and a proactive approach to problem solving.
It plays a critical part in ensuring a high quality guest experience by maintaining the hotel's physical assets and fostering collaboration across departments, using data and systems to manage departmental costs and efficiencies.
Responsibilities Facilities Management
- Oversee the daily operations and maintenance of a hotel to ensure optimal performance and guest satisfaction.
- Plan and programme PPM using systems and tools.
- Support the Maintenance & Grounds teams at the properties, working with all hotel teams and across the portfolio to share best practice and support the business.
- Ensure brand standards, policies and legal compliance are delivered, monitored and recorded.
- Accountable for ensuring Health & Safety policy and compliance are adhered to.
- Develop action plans and delegate tasks across a small team to ensure effective spending, while maintaining a clear and accurate maintenance and PPM regime.
- Support grounds teams on site to deliver the required standards for guests.
- Team Leadership
- Manage and lead maintenance and grounds teams, along with external contractors, developing and coaching team members to support their growth.
- Recruit and develop the team to strengthen the foundations of the property maintenance function.
- Budget Management
- Manage facilities maintenance budgets for the hotel, including Repairs & Maintenance (R&M), Utilities, and support the delivery of capital maintenance, ensuring cost effective operations while maintaining property standards.
- Work with the leadership team to forecast annual budgets and plan future investment in line with business strategy and growth.
- Drive utility performance across the hotel, leading initiatives with both the management team and operational colleagues.
- Supplier Management
- Maintain relationships with external vendors and contractors for specialised services, ensuring quality standards and contractual compliance.
- Use technology to support the function through property based and centralised systems, including BMS and CAFM systems.
- Safety and Compliance
- Ensure the hotel complies with all local, brand and legal regulations, including health and safety, food safety and all other compliance requirements.
- Ensure guests and team members are always in a safe and secure environment.
- Sustainability & Utility Initiatives
- Implement and promote sustainable practices across the hotel to reduce environmental impact.
- Drive the delivery of utility targets through coaching, support and continuous improvement.
- Support hotel Green Teams and energy initiatives.
- Reporting and Documentation
- Maintain accurate records of maintenance activities, inspections and repairs, providing regular reports to regional management.
- Use systems and tools effectively to manage and develop the property facilities management function.
- Complete capital expenditure requests.
- Behaviours and Essential Skills
- Proficient in facilities management software and Microsoft Office Suite.
- Strong guest service orientation with a hospitality mindset.
- Ability to use data from technology and management systems to support effective business decisions.
- Strong problem solving and decision making skills.
- Effective verbal and written communication skills.
- Adaptable and flexible approach.
- High level of personal accountability and integrity.
- Ability to prioritise effectively in a fast paced environment.
Essential Experience
- Experience working within the hospitality and leisure sector.
- Understanding of facilities management systems.
- Knowledge of energy usage and current strategies to reduce carbon emissions and operating costs.
At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do.
Our commitment to these values is unwavering and they are central to our mission.
We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at:
Property Manager NEW Posted today Runnymede £35,000 - £43,000 + Bonus + Benefits employer: Berkshire News
Warner Hotels Group is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary alongside a range of benefits. At Thoresby Hall, you will be part of a vibrant work culture that values leadership and innovation in delivering outstanding guest experiences, with ample opportunities for professional development in the spa and wellness sector.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager NEW Posted today Runnymede £35,000 - £43,000 + Bonus + Benefits
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Berkshire News. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Berkshire News
Don't be shy about reaching out to Berkshire News directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Property Manager NEW Posted today Runnymede £35,000 - £43,000 + Bonus + Benefits
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Berkshire News and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Berkshire News
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
