Operations & Guest Experience Leader

Operations & Guest Experience Leader

Full-Time On-site
Berkshire News

Warner Hotels at Holme Lacy House in Herefordshire seeks a Head of Operations to lead front and back-of-house functions across Reception, Leisure, Spa, Housekeeping, Entertainment and Nights. You will drive service excellence and commercial performance while maintaining brand standards.

You will recruit, develop and retain teams, deputise for the General Manager, and partner with HUB teams to deliver seamless guest experiences.

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Operations & Guest Experience Leader employer: Berkshire News

Warner Hotels Group is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary alongside a range of benefits. At Thoresby Hall, you will be part of a vibrant work culture that values leadership and innovation in delivering outstanding guest experiences, with ample opportunities for professional development in the spa and wellness sector.

Berkshire News

Contact Details:

Berkshire News Recruitment Team