At a Glance
- Tasks: Support hotel operations with admin tasks and team engagement activities.
- Company: Join the vibrant team at Heythrop Park, part of Warner Hotels Group.
- Benefits: Enjoy free gym access, discounts on food, and career development opportunities.
- Other info: Diversity and inclusion are key; flexible working options available.
- Why this job: Be part of a positive team culture while gaining valuable experience.
- Qualifications: No specific qualifications required; just a passion for teamwork and support.
The predicted salary is between 22000 - 26000 £ per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311‑bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. The Operational Support Team Member plays a key role in supporting the smooth day‑to‑day running of hotel operations through effective administration and team support.
As our Operational Support Team Member, you’ll assist with general administration across a range of tasks, including employee relations, finance, new starter inductions, uniform, team training compliance, onboarding, and team engagement activities to ensure operational consistency and an excellent colleague experience. You’ll be supporting the Operational Support Coordinator, to ensure that the hotel teams have what they need to run their departments effectively.
Key responsibilities for the Operational Support Team Member will include:
- Uniform and stationery ordering
- Petty cash processing
- Maintaining internal noticeboards and supporting internal communications across departments
- Acting as a point of contact for operational administration queries
- Coordinating onboarding administration and hosting inductions for new colleagues
- Supporting team IT queries
- Safe & Secure reporting and compliance
- Quarterly sundry stocktaking
- Coordinating Uniform stock in line with budget
- Supporting with live in room checks
- Monthly float counts
- Tracking open tabs on tills, to ensure they are closed daily
- Supporting colleague wellbeing initiatives, engagement activities, and recognition programmes such as 'Glow Getters'
- Helping maintain a positive and inclusive team culture across the hotel
The benefits of working with Warner Hotels:
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Operational Support Team Member NEW Posted today Heythrop Park employer: Berkshire News
At Heythrop Park, part of the Warner Hotels Group, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. With access to excellent benefits such as discounted stays, career development opportunities, and a commitment to diversity, our Operational Support Team Members play a vital role in ensuring a positive colleague experience while enjoying the beautiful surroundings of the Cotswolds. Join us to be part of a dynamic team that values your contributions and promotes personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Team Member NEW Posted today Heythrop Park
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Heythrop Park on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their values, services, and recent news. This shows you're genuinely interested and ready to contribute to the team.
✨Tip Number 3
Practice common interview questions with a mate. Get comfortable talking about your skills and how they relate to the Operational Support Team Member role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Warner Hotels family.
We think you need these skills to ace Operational Support Team Member NEW Posted today Heythrop Park
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see how excited you are about joining our team at Heythrop Park and contributing to our fantastic hotel environment.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who can support our operations effectively, so connect your past roles to the responsibilities listed in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Operational Support Team Member role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Warner Hotels.
How to prepare for a job interview at Berkshire News
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Operational Support Team Member. Familiarise yourself with tasks like onboarding, team engagement activities, and administrative support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role is all about supporting the team, be ready to share examples of how you've worked collaboratively in the past. Highlight any experiences where you’ve contributed to a positive team culture or helped colleagues succeed. This will resonate well with the interviewers.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the hotel’s approach to colleague wellbeing initiatives or how they foster an inclusive team culture. This shows that you’re not just focused on getting the job but are also invested in the company’s values.
✨Demonstrate Your Organisational Skills
As an Operational Support Team Member, organisation is key. Be prepared to discuss how you manage multiple tasks and prioritise effectively. You might even want to share a specific example of a time when your organisational skills made a difference in a previous role.
