At a Glance
- Tasks: Support hotel operations with admin tasks and team engagement activities.
- Company: Join the vibrant team at Heythrop Park, part of Warner Hotels Group.
- Benefits: Enjoy free gym access, discounts, and career development opportunities.
- Other info: Diversity and inclusion are key; flexible working options available.
- Why this job: Be part of a positive team culture and make a real impact.
- Qualifications: Strong organisational skills and a passion for teamwork.
The predicted salary is between 22000 - 26000 £ per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311‑bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. The Operational Support Team Member plays a key role in supporting the smooth day‑to‑day running of hotel operations through effective administration and team support.
As our Operational Support Team Member, you’ll assist with general administration across a range of tasks, including:
- Employee relations
- Finance
- New starter inductions
- Uniform
- Team training compliance
- Onboarding
- Team engagement activities
You’ll be supporting the Operational Support Coordinator to ensure that the hotel teams have what they need to run their departments effectively.
Key responsibilities will include:
- Uniform and stationery ordering
- Petty cash processing
- Maintaining internal noticeboards and supporting internal communications across departments
- Acting as a point of contact for operational administration queries
- Coordinating onboarding administration and hosting inductions for new colleagues
- Supporting team IT queries
- Safe & Secure reporting and compliance
- Quarterly sundry stocktaking
- Coordinating Uniform stock in line with budget
- Supporting with live in room checks
- Monthly float counts
- Tracking open tabs on tills, to ensure they are closed daily
- Supporting colleague wellbeing initiatives, engagement activities, and recognition programmes such as 'Glow Getters'
- Helping maintain a positive and inclusive team culture across the hotel
The benefits of working with Warner Hotels include:
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across Warner Leisure Hotels and Haven Holidays
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Operational Support Team Member employer: Berkshire News
At Heythrop Park, part of the Warner Hotels Group, we pride ourselves on being an exceptional employer that values diversity, equity, and inclusion. Our Operational Support Team Members enjoy a vibrant work culture set in the stunning Cotswolds, with access to fantastic benefits such as free gym facilities, generous discounts, and extensive career development opportunities through recognised qualifications. Join us to be part of a supportive team that prioritises colleague wellbeing and fosters a positive environment for growth and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Team Member
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Warner Hotels through LinkedIn or social media. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their values, recent news, and what makes Heythrop Park special. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Show off your skills during the interview! Think of examples from your past experiences that highlight your ability to support teams and manage admin tasks effectively. We love seeing how you can add value!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive, which is key in operational support!
We think you need these skills to ace Operational Support Team Member
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see how excited you are about joining our team at Heythrop Park and contributing to the smooth running of hotel operations.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with the responsibilities of the Operational Support Team Member.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Berkshire News
✨Know the Hotel Inside Out
Before your interview, take some time to research Heythrop Park and the Warner Hotels Group. Familiarise yourself with their values, services, and the unique aspects of the hotel. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Admin Skills
As an Operational Support Team Member, strong administrative skills are key. Be prepared to discuss your experience with tasks like petty cash processing, onboarding, and maintaining internal communications. Bring examples of how you've successfully managed similar responsibilities in the past.
✨Emphasise Team Support
This role is all about supporting the team, so highlight your collaborative spirit. Share stories that demonstrate your ability to work well with others, assist colleagues, and contribute to a positive team culture. Mention any initiatives you've been part of that improved team engagement or wellbeing.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows you're engaged and serious about contributing to the hotel's operations.
