At a Glance
- Tasks: Join our Night Team to deliver exceptional customer service and support hotel operations.
- Company: Warner Hotels Group, set in stunning coastal grounds on the Isle of Wight.
- Benefits: Competitive pay, free gym access, discounts, and career development opportunities.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
- Why this job: Be part of a supportive team and make guests' nights memorable.
- Qualifications: No experience needed, just bring your authentic self and a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Join our team at Norton Grange, part of the Warner Hotels Group. Set within magnificent grounds, Norton Grange is a beautiful, coastal, 202-bedroom chalet village with a theatre, purpose-built leisure facilities, a restaurant, and award-winning gardens that feature beautiful views of the Solent. It’s close to the port of Yarmouth on the Isle of Wight.
Hourly pay rate: £12.71 dependent on age.
We have a fantastic opportunity for a Night Team Member at Warner Hotels.
The benefits of working with us:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering great customer service on reception, within the hotel. Alongside the Night Team Leader and team, you will be a key part of the smooth running of the hotel during the night.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com.
Nights Team Member NEW Posted yesterday Norton Grange employer: Berkshire News
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. Located in the stunning coastal setting of Norton Grange on the Isle of Wight, we provide fantastic benefits including free access to leisure facilities, generous discounts for you and your loved ones, and ample opportunities for career development through recognised qualifications. Join us to be part of a diverse and inclusive team dedicated to delivering outstanding customer service while enjoying the beauty of our award-winning grounds.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Member NEW Posted yesterday Norton Grange
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Berkshire News. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Berkshire News
Don't be shy about reaching out to Berkshire News directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Nights Team Member NEW Posted yesterday Norton Grange
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Berkshire News and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Berkshire News
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
