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- Tasks: Join our Night Team to deliver exceptional customer service and support hotel operations.
- Company: Warner Hotels Group, a historic hotel with modern facilities in beautiful Warwickshire.
- Benefits: Competitive pay, free gym access, discounts, and career development opportunities.
- Why this job: Be part of a supportive team and make guests feel welcome during their stay.
- Qualifications: No experience needed, just bring your authentic self and a willingness to learn.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 12 - 13 £ per hour.
Join our team at Studley Castle, part of the Warner Hotels Group. This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire.
Hourly pay rate: £12.71 dependent on age.
Responsibilities
We have a fantastic opportunity for a Night Team Member at Warner Hotels. As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Team Leader and team you will be a key part of the smooth running of the hotel during the night.
What are we looking for?
- A people person who would put the guest journey at the heart of everything they do.
- A willingness to learn and improve knowledge on customer service, our products and tailored selling.
- Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Benefits
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers.
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Nights Team Member NEW Posted today Studley employer: Berkshire News
Contact Detail:
Berkshire News Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member NEW Posted today Studley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels and Studley Castle. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Be yourself! The job description mentions bringing your whole authentic self to work. So, don’t be afraid to let your personality shine through in your interview. They want to see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Warner Hotels. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Nights Team Member NEW Posted today Studley
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so just be yourself and show us what makes you unique.
Highlight Your People Skills: Since we’re looking for a people person, make sure to emphasise any experience you have in customer service or teamwork. Even if it’s informal, sharing how you connect with others can really make your application stand out.
Show Your Willingness to Learn: We love candidates who are eager to grow! Mention any instances where you’ve taken the initiative to learn something new or improve your skills. It shows us that you’re ready to develop in this role.
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It streamlines the process and ensures your application gets to the right place quickly!
How to prepare for a job interview at Berkshire News
✨Know the Company
Before your interview, take some time to research Warner Hotels and Studley Castle. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Night Team Member, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting your ability to connect with people will resonate well with the interviewers.
✨Emphasise Your Willingness to Learn
Since no experience is necessary for this role, focus on your eagerness to learn and grow. Be ready to discuss how you plan to improve your knowledge about customer service and the hotel’s offerings. This attitude can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical night looks like at the hotel. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the role.
