At a Glance
- Tasks: Lead and coach daily leisure activities, ensuring guests have a fantastic holiday experience.
- Company: Join the vibrant team at Norton Grange, part of the Warner Hotels Group.
- Benefits: Earn up to £12.71 per hour, enjoy free gym access, and discounts on food and holidays.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
- Why this job: Be part of a fun environment while developing your skills and career in leisure.
- Qualifications: Must have lifeguarding experience and a passion for customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join our team at Norton Grange, part of the Warner Hotels Group. Set within magnificent grounds, Norton Grange is a beautiful, coastal, 202‑bedroom chalet village with a theatre, purpose‑built leisure facilities, a restaurant, and award‑winning gardens that feature beautiful views of the Solent. It’s close to the port of Yarmouth on the Isle of Wight.
Pay Rates: Up to £12.71 per hour depending on age.
The benefits of working with us:
- Potential live‑in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degree and Apprenticeship level)
- 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As a Leisure Team Member, you will lead and coach the team’s daily activities to ensure all areas of responsibilities are covered. You and the team will host a variety of activities throughout the day from rifle shooting to archery.
What are we looking for?
- Enthusiastic individuals, who have a genuine passion for leisure.
- Great customer service skills.
- Able to pick up new skills quickly.
- Lifeguarding experience is essential.
- Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full.
What skills do I need?
- National Pool Lifeguard qualification (RLSS) is essential.
- Work independently and proudly, providing exceptional customer service and cleanliness throughout the leisure department.
- Ensure a safe, secure, and appealing environment is maintained for team and guests by following the company Health and Safety Policy.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job‑share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotel.com
Leisure Team Member NEW Posted today Norton Grange employer: Berkshire News
At Warner Hotels Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture where enthusiasm for leisure is celebrated. Located in the stunning coastal setting of Norton Grange on the Isle of Wight, our team members enjoy fantastic benefits including free access to leisure facilities, generous discounts, and opportunities for career development through recognised qualifications. Join us to be part of a supportive environment that values diversity and fosters personal growth while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Team Member NEW Posted today Norton Grange
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Berkshire News. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Berkshire News
Don't be shy about reaching out to Berkshire News directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Team Member NEW Posted today Norton Grange
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Berkshire News and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Berkshire News
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
