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- Tasks: Deliver exceptional customer service at the hotel reception and support the team.
- Company: Warner Hotels, a leader in leisure and hospitality with a focus on inclusivity.
- Benefits: Up to £11.44 per hour, free gym access, discounted food, and career development opportunities.
- Why this job: Join a supportive team and make guests feel welcome while growing your skills.
- Qualifications: No experience needed, just bring your authentic self and a passion for people.
- Other info: Flexible working options available; we value diversity and inclusion.
The predicted salary is between 11 - 12 £ per hour.
Pay Rates: Up to £11.44 per hour depending on age.
We have a fantastic opportunity for a Receptionist at Warner Hotels. The benefits of working with us include:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Reception Manager and the Reception Team Leaders, you will be a key part of the smooth running of the reception area.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.leisurerecruitment@bourne-leisure.co.uk
Receptionist Team Member NEW Posted today Hungerford employer: Berkshire News
Contact Detail:
Berkshire News Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Team Member NEW Posted today Hungerford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past where you've helped someone or resolved an issue. Being able to share these stories will demonstrate your ability to put the guest journey at the heart of everything you do.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and helps us keep track of all candidates effectively.
We think you need these skills to ace Receptionist Team Member NEW Posted today Hungerford
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so just be yourself and show us what makes you unique.
Highlight Your People Skills: As a Receptionist, you'll be the face of our hotel. Make sure to emphasise any experience or qualities that showcase your ability to connect with people and provide great customer service. We love a people person!
Show Your Willingness to Learn: No experience? No problem! We’re looking for someone eager to learn and grow. Mention any past experiences where you’ve picked up new skills or adapted to new situations – it shows us you’re ready to dive in!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Berkshire News
✨Know the Company
Before your interview, take some time to research Warner Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist Team Member, being a 'people person' is key. Prepare examples from your past experiences where you've provided excellent customer service or worked well in a team. This will demonstrate that you can put the guest journey at the heart of everything you do.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role, team dynamics, or opportunities for career development. This shows that you're not just interested in the job, but also in how you can grow within the company.
✨Be Your Authentic Self
Warner Hotels values authenticity and diversity. Don’t be afraid to let your personality shine through during the interview. Be honest about your experiences and what you can bring to the team. Remember, they’re looking for someone who will fit in with their culture!
