At a Glance
- Tasks: Join our team to ensure guests enjoy a perfectly kept room and great service.
- Company: Norton Grange, part of the Warner Hotels Group, set in stunning coastal grounds.
- Benefits: Earn up to £12.21 per hour, with live-in options and discounts on food and leisure.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
- Why this job: Be part of a supportive team and develop your skills in a fun environment.
- Qualifications: A friendly attitude and willingness to learn about customer service.
The predicted salary is between 12 - 12 € per hour.
Join our team at Norton Grange, part of the Warner Hotels Group. Set within magnificent grounds, Norton Grange is a beautiful, coastal, 202‑bedroom chalet village with a theatre, purpose‑built leisure facilities, a restaurant, and award‑winning gardens that feature beautiful views of the Solent. It’s close to the port of Yarmouth on the Isle of Wight.
Hourly rate: Up to £12.21 per hour dependent on age
Benefits:
- Live‑in may be available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders, you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room. By working together with a large diverse and multi‑skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.
What are we looking for?
- A people person who would put the guest journey at the heart of everything they do
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity and inclusion:
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
Housekeeping Team Member NEW Posted today Norton Grange employer: Berkshire News
At Norton Grange, part of the Warner Hotels Group, we pride ourselves on being an exceptional employer that values diversity, equity, and inclusion. Our stunning coastal location offers a supportive work environment with opportunities for career development through recognised qualifications and in-house training, alongside fantastic benefits such as discounted food and leisure facilities. Join our dedicated team and enjoy a fulfilling role where your contributions directly enhance our guests' experiences in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Member NEW Posted today Norton Grange
✨Tip Number 1
Get to know the company culture! Before your interview, check out Norton Grange's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since they’re looking for a 'people person', think of examples from your past experiences where you’ve gone above and beyond for customers or worked well in a team. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows you care about the role and respect the opportunity to join their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping Team Member NEW Posted today Norton Grange
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience in customer service and teamwork, as these are key for us at Norton Grange. Show us why you’re the perfect fit!
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward. Use bullet points if needed, and make sure to proofread for any typos or errors. A clean application reflects your attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Berkshire News
✨Know the Company
Before your interview, take some time to research Norton Grange and the Warner Hotels Group. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your People Skills
As a Housekeeping Team Member, you'll be working closely with guests and your colleagues. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to work as part of a team and how you can contribute to creating a welcoming environment for guests.
✨Demonstrate Your Willingness to Learn
The role requires a willingness to learn and improve. Be ready to discuss how you’ve embraced new challenges in previous jobs or situations. Mention any relevant training or qualifications you’re interested in pursuing, as this shows your commitment to personal and professional growth.
✨Be Authentic
Norton Grange values authenticity, so don’t be afraid to be yourself during the interview. Share your personality and let your passion for hospitality shine through. This will help you connect with the interviewers and demonstrate that you’re a good fit for their team culture.
