Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape and deliver unique guest experiences at Warner Hotels across various segments.
- Company: Join the UK's leading provider of adult short break experiences, Warner Hotels.
- Benefits: Enjoy competitive salary, uncapped commission, 25 days holiday, and exclusive discounts.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact on guest experiences while working in stunning locations.
- Qualifications: Experience in proposition development and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The UK’s leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away. Situated in stunning locations nationwide including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel offers its own personal character that makes every Warner Hotels stay unique.
We are currently recruiting for a Proposition Manager who will be playing a key role in shaping, developing and delivering Warner Hotels’ guest propositions. Reporting to the Head of Proposition, the role helps translate strategy into experiences that are distinctive, deliverable and commercially sound. The Proposition Manager must be able to work flexibly across the full breadth of the Warner proposition, applying core proposition development and delivery skills across multiple experience pillars. While individuals may bring deeper expertise in a specific area, the role requires strong transferability of skills to work effectively across F&B, entertainment, spa, experiences and in-between moments. This is a dynamic role that blends strategic thinking, experience design, project management and delivery support. It requires confidence operating in complex, evolving workstreams.
Key Responsibilities:
- Proposition Development: Support the development and evolution of Warner’s guest propositions across all segments, with a strong focus on clarity, consistency and guest impact. Help translate the overarching brand and experience strategy into tangible propositions across key experience pillars including F&B, entertainment, spa and activities. Shape experiences that clearly align to our three segments (Comfort, Warner and Reserve), ensuring each delivers a distinct, intentional guest experience while remaining true to the overall Warner brand. Support the development and application of proposals, playbooks, blueprints, and proposition guidance so they are practical, usable and scalable, and help teams develop and deliver the experience with confidence and pride.
- Proposition Delivery & Project Support: Support the delivery of propositions, helping move work from concept through development to implementation without losing intent or quality. Bring structure to complex programmes, tracking progress, dependencies and key decisions across multiple workstreams. Help maintain momentum, flag risks early and support clear, timely decision-making. Prepare high-quality materials for proposition reviews, working sessions and senior forums that clearly articulate how experiences should feel, flow and land for guests.
- Cross-Functional Collaboration: Work closely with operations, F&B, entertainment, spa, brand, marketing and finance teams to ensure propositions are aligned, feasible and deliverable in live hotel environments. Regularly update key stakeholders and cross-functional teams through clear, structured meetings and well-considered outputs. Support the delivery of briefing documents, insight reports and health and safety audits required to enable proposition development and rollout. ‘Pull the thread’ between strategy and execution, helping teams understand not just what is changing, but why it matters to the guest experience and our wider strategy.
- Quality, Insight & Guest Lens: Sense-check propositions through a guest lens, ensuring experiences feel intentional, joined-up and appropriate for each segment. Hold an end-to-end view of the guest experience across all pillars, ensuring the overall proposition feels coherent and intentional, rather than optimised in silos by individual functions. Where individual functional priorities risk diluting the overall experience, the Proposition Manager is expected to challenge constructively and help realign decisions back to the intended guest proposition. Maintain a high bar for quality and consistency across proposition outputs, ensuring detail supports the overall experience. Use insight, guest feedback and live learnings to inform ongoing refinement and evolution of propositions, strengthening how guests feel during and after their stay.
- Support to Head of Proposition: Act as a trusted partner to the Head of Proposition, proactively owning defined workstreams and priorities. Provide thoughtful challenge and practical problem-solving to sharpen proposition thinking and decision-making. Help protect focus on work that genuinely drives guest value, team clarity and commercial impact.
Knowledge, Skills & Experience:
- Principles of proposition development and experience design
- Segmentation-led thinking and how propositions flex by audience and price point
- How different experience pillars interact (F&B, entertainment, spa, activities, in-between moments)
- Commercial drivers in guest propositions, including spend, appeal, and deliverability
- Develop, shape and implement guest propositions with clear intent and structure
- Translate strategy into practical, deliverable experiences teams can execute
- Work confidently across ambiguity, bringing clarity and momentum to complex work
- Move work from concept through development to roll out without losing quality or intent
- Manage multiple work streams in parallel, tracking progress, risks and dependencies
- Communicate clearly and persuasively through written outputs, decks and forums
- Proven experience in proposition development, customer experience, brand or experience development roles
- Evidence of having developed and delivered propositions, not just contributed ideas
- Experience working cross-functionally with operations, commercial and creative teams
- Subject matter depth in one area (e.g. Spa & Wellness, F&B, Entertainment) desirable but not essential
What we offer:
- Competitive salary
- Uncapped Commission
- 25 days holiday
- Great deals on Warner breaks for you, your friends and family
- Discounted food and drinks at our on-site restaurant
- Pension Scheme
- Other discounts on a variety of shopping experiences, high street brands and access to a VIP box at the O2.
Inclusion Statement: Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Proposition Manager NEW Posted today Hemel Hempstead employer: Berkshire News
Contact Detail:
Berkshire News Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proposition Manager NEW Posted today Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Warner Hotels. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by understanding Warner's unique guest propositions. Dive into their offerings and think about how you can contribute to enhancing those experiences. Show them you’re not just another candidate, but someone who gets their brand!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Proposition Manager. Highlight your experience in project management and cross-functional collaboration, and don’t forget to share examples that showcase your strategic thinking.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Warner Hotels family. Don’t miss out on this chance!
We think you need these skills to ace Proposition Manager NEW Posted today Hemel Hempstead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Proposition Manager role. Highlight your experience in proposition development and how it aligns with our unique guest experiences at Warner Hotels.
Showcase Your Skills: We want to see your skills in action! Use specific examples from your past roles that demonstrate your ability to manage multiple workstreams and deliver high-quality propositions. This will help us understand how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that communicate your ideas effectively. Remember, clarity is key in our dynamic environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Warner Hotels family!
How to prepare for a job interview at Berkshire News
✨Know Your Propositions
Before the interview, dive deep into Warner Hotels' guest propositions. Understand how they shape experiences across different segments like Comfort, Warner, and Reserve. This knowledge will help you articulate how your skills can enhance their offerings.
✨Showcase Your Cross-Functional Skills
Be ready to discuss your experience working with various teams, such as F&B, entertainment, and marketing. Highlight specific examples where you've successfully collaborated across departments to deliver a cohesive guest experience.
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage complex projects and navigate ambiguity. Prepare scenarios where you've moved work from concept to implementation, ensuring quality and intent were maintained throughout.
✨Bring Insight to the Table
Demonstrate your understanding of guest feedback and how it informs proposition development. Be prepared to discuss how you've used insights to refine experiences in previous roles, showing that you prioritise the guest lens in your work.