At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences and ensure smooth operations.
- Company: Join a dynamic hospitality brand committed to exceptional service and inclusivity.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth in a fun environment.
- Other info: Diverse and inclusive workplace with a focus on teamwork and support.
- Why this job: Be the heartbeat of our dining experience and make a real difference for guests.
- Qualifications: Experience in food and beverage, strong leadership, and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Role Purpose The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision‑making when department heads are not present, upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Responsibilities
- Operational Oversight Act as the on shift leader across the department. Monitor operational standards and efficiency in all areas. Coordinate with department managers to resolve issues promptly.
- Guest Service & Experience Serve as the main guest contact during the shift. Handle queries, complaints, VIPs, and special requests professionally. Maintain visibility in public areas to support engagement and satisfaction.
- Team Support & Leadership Provide on‑shift support and guidance to teams across all departments. Reallocate resources during busy periods to maintain service levels. Motivate teams and lead by example with a positive, collaborative approach.
- Health, Safety & Compliance Ensure adherence to H&S regulations, hygiene standards, and company policies. Act as the person responsible for emergency procedures, fire safety, and first aid. Complete incident reports and elevate as needed.
- Financial & Commercial Awareness Monitor upselling opportunities across F&B and retail. Ensure correct cash handling and billing processes. Support cost control while protecting guest experience.
- Communication & Reporting Conduct thorough shift handovers to ensure smooth continuity. Prepare shift reports on key events, feedback, and challenges. Communicate urgent matters to senior leadership promptly.
- Event & Function Support Liaise with organisers and internal teams to ensure requirements are met.
- Problem Solving & Crisis Management Take decisive action during emergencies or unexpected issues. Coordinate teams to minimise disruption and ensure guest safety.
Behaviours, Skills & Experience Previous experience in food and beverage or hospitality operations. Knowledge of food safety and hygiene standards – Level 3 food safety certificate would be desirable. Excellent communication and problem‑solving abilities. Strong leadership skills with the ability to motivate and guide a team.
Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please do not hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Food and Beverage Supervisor NEW Posted today Harrogate employer: Berkshire News
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity, equity, and inclusion. As a Food and Beverage Supervisor in Harrogate, you will enjoy opportunities for personal and professional growth while leading a passionate team dedicated to delivering outstanding guest experiences. Our commitment to employee well-being is reflected in our supportive environment, competitive benefits, and the chance to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor NEW Posted today Harrogate
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the food and beverage industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're eyeing a specific venue, pop in and introduce yourself. A friendly face can make a lasting impression, and it shows your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to guest service and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Food and Beverage Supervisor NEW Posted today Harrogate
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and beverage shine through! Share experiences that highlight your enthusiasm for creating memorable dining experiences and how you’ve gone the extra mile for guests.
Highlight Leadership Skills:As a Food and Beverage Supervisor, leadership is key. Make sure to include examples of how you've motivated teams or resolved conflicts in previous roles. We want to see how you can lead with energy and care!
Be Specific About Your Experience:Tailor your application by mentioning specific experiences related to food safety, compliance, and operational efficiency. This shows us you understand the importance of these aspects in delivering exceptional service.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Berkshire News
✨Know Your Stuff
Make sure you brush up on your food and beverage knowledge. Understand the menu, including any specials or seasonal items, and be ready to discuss how you would enhance the guest experience. This shows you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
Be ready to share examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or resolved conflicts. This role requires strong leadership, so demonstrating your ability to guide a team will set you apart.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle specific challenges, like a sudden rush of guests or a complaint from a VIP. Practise articulating your thought process and decision-making skills, as this role involves quick thinking and effective crisis management.
✨Emphasise Communication Skills
Since this position involves liaising with various departments and ensuring smooth operations, highlight your communication abilities. Share examples of how you've effectively communicated with team members and guests to ensure a seamless experience.
