At a Glance
- Tasks: Join our team to deliver exceptional service in housekeeping and enhance guest experiences.
- Company: Runnymede on Thames, part of the Warner Hotels Group, opening in 2024.
- Benefits: Up to £12.21 per hour, live-in options, gym access, and generous discounts.
- Other info: Diversity and inclusion are central to our mission; we welcome all applicants.
- Why this job: Grow your career with recognised qualifications and a supportive team environment.
- Qualifications: A passion for customer service and a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Join our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.
Hourly rate: Up to £12.21 per hour dependent on age
We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels.
The benefits of working with us:
- Live-in may be available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders, you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room. By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.
What are we looking for?
- A people person who would put the guest journey at the heart of everything they do
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
Guest-Focused Housekeeping Team Member for Career Growth employer: Berkshire News
At the Runnymede on Thames, part of the Warner Hotels Group, we pride ourselves on being an exceptional employer that values diversity, equity, and inclusion. Our supportive work culture fosters personal and professional growth, offering extensive training opportunities and career development pathways, alongside fantastic benefits such as discounted stays for you and your loved ones. Join us in creating memorable experiences for our guests while enjoying a vibrant team atmosphere in a stunning riverside location.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused Housekeeping Team Member for Career Growth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Warner Hotels' social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about guest focus, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you care about the opportunity and respect the team you'll be working with.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Guest-Focused Housekeeping Team Member for Career Growth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience in housekeeping or customer service, and explain how you can contribute to creating a fantastic guest journey at our hotel.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Warner Hotels.
How to prepare for a job interview at Berkshire News
✨Know the Company
Before your interview, take some time to research the Runnymede on Thames and the Warner Hotels Group. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Guest-Focused Housekeeping Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your people skills will demonstrate that you truly care about the guest journey.
✨Emphasise Your Willingness to Learn
The job description mentions a desire for candidates who are eager to learn and improve. Be ready to discuss how you’ve embraced learning opportunities in the past, whether through training or on-the-job experiences. This shows that you’re adaptable and committed to personal growth.
✨Be Authentic
The company values authenticity and diversity, so don’t be afraid to be yourself during the interview. Share your unique background and experiences, and how they shape your approach to teamwork and customer service. This will help you stand out as a candidate who aligns with their core values.
