At a Glance
- Tasks: Join our vibrant team serving guests in bars and restaurants, ensuring a fantastic dining experience.
- Company: Warner Hotels Group, located in stunning coastal grounds on the Isle of Wight.
- Benefits: Earn up to £12.71 per hour, enjoy free gym access, and discounts on food and holidays.
- Other info: Opportunities for career development and a supportive work environment.
- Why this job: Be part of a diverse team, learn new skills, and make guests' experiences unforgettable.
- Qualifications: Passion for food and drink, eagerness to learn, and a friendly attitude.
The predicted salary is between 12 - 12 £ per hour.
Join our team at Norton Grange, part of the Warner Hotels Group. Set within magnificent grounds, Norton Grange is a beautiful, coastal, 202-bedroom chalet village with a theatre, purpose-built leisure facilities, a restaurant, and award-winning gardens that feature beautiful views of the Solent. It’s close to the port of Yarmouth on the Isle of Wight.
Up to £12.71 per hour dependent on age.
We have a fantastic opportunity for a Waiting Team Member to join us at Warner Hotels.
The benefits of working with us:
- Live-in may be available, depending on the hotel
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive Food and Beverage team, you will be working in one of our restaurants or bars as a Team Member. You'll be greeting and serving our guests, clearing tables and re-laying for service as needed, or serving guests in one of our Bars. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives. By working together as part of a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay.
What are we looking for?
- A passion for food and drink
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- A people person who would put the guest journey at the heart of everything they do
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Guest-Driven F&B Team Member | Bars & Dining employer: Berkshire News
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. Located in the stunning coastal setting of Norton Grange on the Isle of Wight, we provide fantastic benefits including live-in options, free access to leisure facilities, and extensive career development opportunities through recognised qualifications. Join us to be part of a diverse team dedicated to delivering memorable guest experiences while enjoying discounts across our hotels and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Driven F&B Team Member | Bars & Dining
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for food and drink, and how you can enhance the guest journey.
✨Tip Number 3
Show your personality! When you’re in the interview, let your authentic self shine through. Being a people person is key in this role, so don’t be afraid to share your experiences and how you’ve made guests feel special in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep an eye out for any roles that match your skills and interests!
We think you need these skills to ace Guest-Driven F&B Team Member | Bars & Dining
Some tips for your application 🫡
Show Your Passion:Let your love for food and drink shine through in your application. We want to see that you're genuinely excited about the role and ready to bring that enthusiasm to our team!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your customer service skills and any relevant experience. We appreciate when candidates take the time to connect their background with what we’re looking for.
Be Authentic:We value authenticity, so don’t be afraid to show your true self in your application. Share your personality and what makes you unique – it helps us get to know you better!
Apply Through Our Website:For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get the ball rolling!
How to prepare for a job interview at Berkshire News
✨Know the Venue
Before your interview, take some time to research Norton Grange and its offerings. Familiarise yourself with their restaurants and bars, as well as the overall guest experience they aim to provide. This will help you demonstrate your genuine interest in the role and the company during the interview.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for food and drink, as well as your commitment to excellent customer service. Share any relevant experiences where you've gone above and beyond for guests, as this aligns perfectly with what they’re looking for in a Team Member.
✨Prepare Questions
Think of thoughtful questions to ask your interviewers about the team dynamics, training opportunities, and how they support diversity and inclusion. This shows that you’re not only interested in the job but also in being part of a supportive and inclusive environment.
✨Be Authentic
During the interview, be yourself! They value authenticity and want to see the real you. Share your personality and how you can contribute to the team’s success while ensuring a fantastic guest journey. Remember, they’re looking for someone who fits into their culture as much as their skills.
