At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences in a stunning hotel setting.
- Company: Join Heythrop Park, part of the Warner Hotels Group, surrounded by beautiful Cotswold parkland.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth in hospitality.
- Other info: Diversity and inclusion are valued; we welcome applicants from all backgrounds.
- Why this job: Be a key player in creating memorable guest experiences while developing your leadership skills.
- Qualifications: Previous experience in hospitality and strong communication skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311‑bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. We're looking for three Food and Beverage Supervisors to join our Bars and Brasserie teams, where you'll be delivering exceptional dining experiences, leading the team with energy, precision, and genuine care.
The Food & Beverage Supervisor supports the guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. In this role, you'll provide leadership, coordination, and decision‑making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. As Food & Beverage Supervisor, you'll ensure continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Responsibilities- Operational Oversight
- Act as the "on shift" leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
- Guest Service & Experience
- Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain visibility in public areas to support engagement and satisfaction.
- Team Support & Leadership
- Provide onshift support and guidance to teams across all departments.
- Reallocate resources during busy periods to maintain service levels.
- Motivate teams and lead by example with a positive, collaborative approach.
- Communication & Reporting
- Conduct thorough shift handovers to ensure smooth continuity.
- Prepare shift reports on key events, feedback, and challenges.
- Communicate urgent matters to senior leadership promptly.
- Event & Function Support
- Liaise with organisers and internal teams to ensure requirements are met.
- Problem Solving & Crisis Management
- Take decisive action during emergencies or unexpected issues.
- Coordinate teams to minimise disruption and ensure guest safety.
- Previous leadership experience in food and beverage or hospitality operations.
- Knowledge of food safety and hygiene standards—Level 3 food safety certificate desirable.
- Excellent communication and problem‑solving abilities.
- Strong leadership skills with the ability to motivate and guide a team.
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us.
Food and Beverage Supervisor NEW Posted yesterday Heythrop Park employer: Berkshire News
At Heythrop Park, part of the Warner Hotels Group, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. Located in the stunning Cotswolds, our Food and Beverage Supervisors enjoy a dynamic environment with opportunities for personal and professional growth, competitive benefits, and the chance to create memorable experiences for our guests amidst beautiful surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor NEW Posted yesterday Heythrop Park
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Heythrop Park and the Warner Hotels Group. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in food and beverage leadership and show off your problem-solving skills.
✨Tip Number 3
Show your passion for guest service! During the interview, share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate your commitment to delivering exceptional dining experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Food and Beverage Supervisor NEW Posted yesterday Heythrop Park
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. We want to see how your enthusiasm can contribute to creating exceptional dining experiences at Heythrop Park.
Highlight Your Leadership Skills:Make sure to showcase any previous leadership experience you have in hospitality. We’re looking for someone who can motivate and guide a team, so share examples of how you've done this in the past!
Be Specific About Your Experience:Use specific examples from your past roles to demonstrate your operational oversight and guest service skills. We appreciate clarity and detail, so don’t hold back on sharing your achievements!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Berkshire News
✨Know the Venue Inside Out
Before your interview, take some time to research Heythrop Park. Familiarise yourself with its facilities, restaurants, and overall vibe. This will not only help you answer questions more confidently but also show your genuine interest in the role and the establishment.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlighting these skills during your interview will demonstrate that you're ready to take on the responsibilities of the role.
✨Prepare for Guest Interaction Scenarios
Expect questions about how you'd handle specific guest situations, such as complaints or special requests. Think through a few scenarios in advance and be ready to discuss how you'd ensure a seamless guest experience while maintaining operational efficiency.
✨Emphasise Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would conduct shift handovers and report on key events. Show that you understand the importance of clear communication in maintaining service standards and team morale.
