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- Tasks: Welcome visitors, manage calls, and support the ADHD service with various admin tasks.
- Company: Join Berkshire Healthcare, a top-rated mental health and community services trust.
- Benefits: Enjoy flexible working, generous leave, NHS pension, and career development opportunities.
- Why this job: Make a difference in mental health while thriving in a supportive and inclusive environment.
- Qualifications: Experience in busy clinic administration is preferred but not mandatory.
- Other info: Be part of a compassionate team dedicated to innovative solutions and wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
Overview
BHFT is looking for an experienced administrator/receptionist to work in our Specialist services team based at our clinic at 25 Erleigh Road, Reading. Must be flexible, love working in a busy clinic and able to juggle competing priorities. The role is administration within Specialist Services, working in the Adult ADHD service across the ADHD Diagnostic and Medication pathways. The role is part time – 4 days a week. Non negotiable working days are Thu and Fri reception.
Responsibilities
- Welcome all visitors to the site and announce them to the relevant services
- Take all external and internal calls
- Maintain good relationships with clients, staff and other agencies
- Organise and maintain room bookings, maximising the utilisation of space
- Organise all outgoing mail, ensuring that it is franked and bagged ready for posting and to sort and distribute incoming mail
- Report any faults with equipment, systems and/or maintenance issues to the appropriate service/agency
- Assist in the efficient and accurate recording of data in all electronic systems
- Create access packs for new staff members
- To cover reception as and when required eg lunch cover, sickness or leave cover
- Processing referrals
- Opting clients into the service
- Sending out correspondence to clients and GPs
- Contacting clients to book appointments
- Recording all interactions using BHFT patient record systems
- Any other administrative tasks as directed by the business support manager
- To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks
About Berkshire Healthcare NHS Foundation Trust
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated \’outstanding\’ by the CQC, we\’re committed to providing the best possible care to people across Berkshire. As an employer, we\’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority; Committed to providing good quality, safe services; Working Together with you to develop innovative solutions. Your wellbeing is important to us.
Benefits
- Flexible working options to support work-life balance
- 27 days\’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- \’Cycle to Work\’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Note
There are no explicit qualifications listed in the description. Experience in administration within a busy clinic setting is implied by the responsibilities.
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Neurodiversity Receptionist/ Administrator employer: Berkshire Healthcare NHS Foundation Trust
Contact Detail:
Berkshire Healthcare NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neurodiversity Receptionist/ Administrator
✨Tip Number 1
Get to know the clinic! Before your interview, take a stroll around the area or check out their website. Familiarising yourself with the services they offer will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the clinic. Role-play common scenarios with a friend to boost your confidence in handling calls and welcoming visitors. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you've successfully juggled multiple tasks. Be ready to share these stories during your interview to demonstrate that you can thrive in a busy environment.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Not only does it streamline the process, but it also shows us you're serious about joining our team at Berkshire Healthcare. Let's get you started on this exciting journey!
We think you need these skills to ace Neurodiversity Receptionist/ Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of a Neurodiversity Receptionist/Administrator. Highlight any relevant admin experience, especially in busy clinic settings, and don’t forget to mention your ability to juggle multiple tasks!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re passionate about working with Berkshire Healthcare and how your values align with theirs. Be genuine and let your personality come through – we love seeing that!
Showcase Your Flexibility: Since the role requires flexibility, make sure to mention your availability clearly in your application. Highlight any previous experiences where you successfully adapted to changing priorities or worked in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at Berkshire Healthcare NHS Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Neurodiversity Receptionist/Administrator role. Familiarise yourself with the specific tasks mentioned in the job description, like managing room bookings and processing referrals. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Flexibility
Since the role requires flexibility and the ability to juggle competing priorities, be prepared to share examples from your past experiences where you've successfully managed multiple tasks. Highlight any situations where you adapted to changing circumstances, especially in a busy clinic environment.
✨Emphasise Communication Skills
As a receptionist/administrator, strong communication skills are key. Be ready to discuss how you've maintained good relationships with clients and colleagues in previous roles. You might want to prepare a few anecdotes that showcase your ability to handle calls and interact with visitors effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the team and the work culture at Berkshire Healthcare. This shows that you're not only interested in the job but also in how you can fit into their values and contribute to their mission of providing outstanding care.
