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- Tasks: Manage reception and admin tasks in a busy mental health clinic.
- Company: Join Berkshire Healthcare, an outstanding NHS trust dedicated to compassionate care.
- Benefits: Flexible hours, 27 days leave, NHS pension, and discounts at popular retailers.
- Why this job: Make a difference in mental health while developing your career in a supportive environment.
- Qualifications: Experience in administration and strong communication skills required.
- Other info: Enjoy a vibrant workplace with excellent growth opportunities and a focus on wellbeing.
The predicted salary is between 20000 - 30000 £ per year.
Overview
BHFT is looking for an experienced administrator/receptionist to work in our Specialist services team based at our clinic at 25 Erleigh Road, Reading. Must be flexible, enjoy working in a busy clinic and able to juggle competing priorities. The role is part time – 4 days a week. Non negotiable working days are Thursday and Friday for reception.
Responsibilities
The role is administration within Specialist Services, working in the Adult ADHD service across the ADHD Diagnostic and Medication pathways.
Reception duties
- Welcome all visitors to the site and announce them to the relevant services
- Take all external and internal calls
- Maintain good relationships with clients, staff and other agencies
- Organise and maintain room bookings, maximising the utilisation of space
- Organise all outgoing mail, ensuring that it is franked and bagged ready for posting and to sort and distribute incoming mail
- Report any faults with equipment, systems and/or maintenance issues to the appropriate service/agency
- Assist in the efficient and accurate recording of data in all electronic systems
- Create access packs for new staff members
- To cover reception as and when required e.g. lunch cover, sickness or leave cover
Administration tasks
- Processing referrals
- Opting clients into the service
- Sending out correspondence to clients and GPs
- Contacting clients to book appointments
- Recording all interactions using BHFT patient record systems
- Any other administrative tasks as directed by the business support manager
- To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Values and benefits
Our Values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- Cycle to Work and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
For further details / informal visits contact: Name: Zetat To Job title: Neuropsychology Data Administrator Telephone number: 01189047623
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Neurodiversity Receptionist/ Administrator employer: Berkshire Healthcare NHS Foundation Trust
Contact Detail:
Berkshire Healthcare NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neurodiversity Receptionist/ Administrator
✨Tip Number 1
Get to know the company! Research BHFT and their values. When you walk into that interview, show us you understand what they stand for and how you can contribute to their mission. It’ll make you stand out!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate your thoughts clearly when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you’re looking sharp and professional for your interview. First impressions matter, and we want you to feel confident walking into that busy clinic.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Neurodiversity Receptionist/ Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Neurodiversity Receptionist/Administrator role. Highlight any relevant admin experience, especially in busy environments like clinics, to show us you can juggle those competing priorities.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at BHFT and how your values align with ours. Don’t forget to mention your flexibility and ability to work as part of a team!
Showcase Your Communication Skills: As a receptionist, communication is key! In your application, give examples of how you've successfully managed calls or welcomed visitors in previous roles. This will help us see how you can maintain good relationships with clients and staff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Berkshire Healthcare NHS Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Neurodiversity Receptionist/Administrator role. Familiarise yourself with the specific tasks mentioned in the job description, like managing room bookings and processing referrals. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Flexibility
Since the role requires flexibility and the ability to juggle competing priorities, prepare examples from your past experiences where you've successfully managed multiple tasks at once. Highlight how you adapted to changing situations, especially in a busy environment, as this will resonate well with the interviewers.
✨Emphasise Communication Skills
As a receptionist, strong communication skills are key. Be ready to discuss how you've built relationships with clients and colleagues in previous roles. You might want to share specific instances where your communication made a positive impact, whether it was resolving an issue or enhancing team collaboration.
✨Prepare Questions About Inclusivity
Given the emphasis on inclusivity and support for neurodiversity, come prepared with thoughtful questions about the company's approach to these values. This shows that you align with their mission and are keen to contribute to a compassionate work environment. It also gives you insight into how they prioritise employee wellbeing.
