At a Glance
- Tasks: Manage and resolve claims in a fast-paced environment while delivering top-notch service.
- Company: Join a leading insurance firm with a focus on innovation and teamwork.
- Benefits: Competitive salary, professional development opportunities, and a supportive work culture.
- Other info: Dynamic role with opportunities for career growth and collaboration across teams.
- Why this job: Make a real difference in clients' lives by expertly handling their claims.
- Qualifications: 5+ years in insurance, strong analytical skills, and a proactive attitude.
The predicted salary is between 50000 - 65000 £ per year.
Responsibilities
- The Senior Adjuster is responsible for managing claims arising from the Property and Transportation binders portfolio.
- The role requires proactive, efficient claims handling in line with the company’s philosophy, service standards, and reserving protocols.
- Manage an allocated caseload, adjusting claims within delegated authority and in accordance with company claims philosophy and reserving guidelines.
- Triage, investigate, and progress claims through to final resolution.
- Deliver a high standard of professional service to clients, brokers, and other stakeholders.
- Ensure performance meets internal KPIs and service-level expectations.
- Assist in managing Third-Party Administrator (TPA) relationships, including undertaking targeted visits where required.
- Collaborate with the underwriting team to support risk management initiatives and related activities.
- Contribute to the analysis of claims performance, identifying trends, anomalies, and opportunities for improvement.
- Support miscellaneous claims-related projects as required.
- Liaise effectively with internal functions—including Underwriting, Actuarial, Risk Management, Finance, and Compliance—to ensure cohesive claims management.
- Participate in relevant professional, technical, and career development training, both internally and externally.
Qualifications
- Minimum 5 years’ experience in insurance, with strong knowledge of the London Market and specific exposure to Transportation claims.
- Proficiency in Microsoft Office applications.
- Strong analytical skills with the ability to interpret MI and prepare clear, concise business reports.
- Excellent organisational skills, with the ability to prioritise effectively and meet deadlines.
- Understanding of support processes within a customer-focused environment.
- Ability to work independently while also contributing effectively as part of a team.
- Strong problem-solving skills and the ability to use initiative.
- Flexibility to manage multiple tasks simultaneously.
- Effective communication skills, both written and verbal.
- Professional, approachable, and proactive, with a positive “can do” attitude when engaging with Claims Management, colleagues, and external partners.
Senior Claims Adjuster employer: Berkley
As a Senior Underwriter in the London Market Professional Indemnity Team, you will thrive in a dynamic and collaborative environment that values high performance and innovation. Our company fosters a culture of inclusivity and personal development, offering extensive training opportunities and a clear pathway for career advancement. With a strong focus on employee well-being and a commitment to excellence, we provide a rewarding workplace where your contributions directly impact our success in the global market.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Adjuster
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who know about claims management. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the London Market and Transportation claims. We recommend practising common interview questions and scenarios you might face as a Senior Claims Adjuster to show off your expertise.
✨Tip Number 3
Don’t forget to showcase your analytical skills! Bring examples of how you've interpreted MI or improved claims processes in past roles. This will help you stand out as someone who can contribute to the team right away.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Senior Claims Adjuster role!
We think you need these skills to ace Senior Claims Adjuster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience in insurance, especially with Transportation claims, and showcase your analytical skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've managed claims and met KPIs in the past. We love a good story that shows your proactive approach!
Showcase Your Team Spirit:While we appreciate independent workers, we also value teamwork. In your application, mention times when you collaborated with others, especially with underwriting or TPA relationships. It’s all about showing us you can work well with our crew!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at Berkley
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims management, especially in the Property and Transportation sectors. Be ready to discuss specific cases you've handled and how you approached them, as this will show your experience and understanding of the role.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical abilities by discussing how you've interpreted management information (MI) in past roles. Bring examples of reports you've prepared and be ready to explain how your insights led to improvements in claims handling or performance.
✨Highlight Your Teamwork and Communication
Since collaboration is key in this role, think of examples where you've worked effectively with underwriting teams or other departments. Be prepared to discuss how you communicate with clients and stakeholders to ensure a smooth claims process.
✨Demonstrate Your Problem-Solving Skills
Think of specific challenges you've faced in claims adjusting and how you resolved them. This will not only showcase your problem-solving skills but also your proactive approach, which is essential for this position.
