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- Tasks: Welcome visitors and manage front desk operations with a warm, friendly approach.
- Company: Berkley Care Group, a Top Employer 2026 known for employee well-being.
- Benefits: £13.12 per hour, paid breaks, free meals, and discounts at various locations.
- Other info: Enjoy excellent training opportunities and a luxury working environment.
- Why this job: Join a supportive team and make a real difference in people's lives.
- Qualifications: Strong communication skills and a caring, compassionate nature.
The predicted salary is between 27300 - 27300 £ per year.
About the Position: £13.12 per hour, paid breaks plus lots of great benefits! 12 hours per week to include every Sunday, 9am-5pm.
Find your place and make a difference as a Receptionist at Berkley Care. Are you currently working as a receptionist or in a front of house role where you use your customer service skills? Are you a confident and engaging communicator and like meeting and speaking to new people every day? If you answered yes, then taking the first step in your career as a receptionist with Berkley Care Group could be the right move for you.
A Top Employer 2026: For the third year running, Berkley Care is the only UK luxury care home provider to be recognised in this year’s Top Employer Awards for going above and beyond when it comes to employee well-being and development. This award is given in recognition of the group’s commitment to creating a nurturing, inclusive and supportive work environment, where the culture is warm and encouraging.
What we are looking for:
- An individual who is warm and kind with a caring and compassionate nature.
- Someone who would take pride in being a face of the home, who is often one of the first to welcome visitors.
- Someone who is calm and able to manage the needs of a variety of people.
Do you have the following?
- Good interpersonal skills with the ability to communicate with a range of people.
- Attention to detail to present the home well and make a good first impression, including during show rounds for prospective residents and their families.
- Strong organisational and administrative skills to support the Home Administrator with tasks such as inputting data, ensuring systems are updated, postal duties and document production.
- Good customer service skills, including in person, over the phone and via email.
What can you expect from us:
- Above minimum wage and enhanced bank holiday pay.
- Paid breaks, free meals and drinks whilst at work.
- Equal pay for young workers who are paid the same as those aged 25+.
- Monetary rewards for long service.
- Enhanced Maternity and Paternity Pay.
- Industry leading Company Sick Pay (for critical illness and clinically necessary surgery).
- Access to a raft of benefits and discounts in hundreds of online and high street locations, plus a Blue Light Card.
- Employee Assistance Programme plus a 24/7 GP Helpline.
- Cycle to Work Scheme.
- On-Demand Pay.
- A luxury working environment.
- Excellent learning, development and training opportunities.
Our Recruitment Process:
So, if you would like to work as a receptionist in a rewarding environment where you’ll be valued for the person you are and where you’ll be appreciated and respected for what you can bring to the role, apply today. There is one face-to-face in-person interview with the Home Administrator. We can send you the interview questions before your interview, giving you the best chance to prepare.
Equality, Diversity and Inclusion (EDI): At Berkley Care Group, we are committed to providing EDI at all levels in our company. We recognise that employing people who have diverse talents, experiences and perspectives not only contributes to our success but also allows us to have a more exciting, innovative and creative workforce. Therefore, we are committed to creating an inclusive workplace that respects and values all individuals, including those who are Neurodiverse.
Receptionist - Patchway employer: Berkley Care Group
Contact Detail:
Berkley Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Patchway
✨Tip Number 1
Get to know the company before your interview! Research Berkley Care Group and understand their values and culture. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with people, try role-playing common receptionist scenarios with a friend. This will boost your confidence and help you articulate your customer service experience effectively.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Make sure you look professional and approachable for your interview, as it reflects how you'll present yourself to visitors at the care home.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have additional resources and tips available there to help you land that dream job!
We think you need these skills to ace Receptionist - Patchway
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the warm and kind individual you are, so don’t be afraid to express your enthusiasm for the role and how you connect with people.
Tailor Your Application: Make sure to tailor your application to highlight your customer service skills and any relevant experience. Mention specific examples of how you've made a positive impact in previous roles, especially in front-of-house positions.
Attention to Detail is Key: Pay close attention to the details in your application. This means checking for typos and ensuring that your formatting is neat. A well-presented application reflects your organisational skills, which are crucial for this role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Berkley Care Group
✨Know the Company
Before your interview, take some time to research Berkley Care Group. Understand their values, mission, and what makes them a Top Employer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, your customer service skills are crucial. Prepare examples from your past experiences where you successfully handled difficult situations or provided exceptional service. This will demonstrate your ability to manage the needs of various people, which is key for this role.
✨Practice Common Interview Questions
Since the company offers to send you interview questions beforehand, take advantage of this! Practice your responses to these questions, focusing on how your skills align with the job requirements. This will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presenting yourself well, which is essential for a receptionist.