At a Glance
- Tasks: Lead the reception team and manage administrative duties in a luxury care environment.
- Company: Berkley Care Group, a Top Employer 2026 known for employee well-being.
- Benefits: Free meals, competitive salary, enhanced parental pay, and extensive discounts.
- Other info: Opportunities for learning and career development in a dynamic environment.
- Why this job: Make a real difference in a supportive and inclusive workplace.
- Qualifications: Experience in administration management and strong communication skills required.
The predicted salary is between 42000 - 42000 £ per year.
About the Position: 42,000 salary, free meals on shift, plus lots of great benefits! Find your place and make a difference as a Business Support Administration Manager at Berkley Care.
Are you an experienced Home Administrator or Business Administration Manager with excellent communication skills? Do you have experience in business development and customer service and would love to use your skills in a care environment? If you answered yes, then taking the first step in your career as a Business Support Admin Manager with Berkley Care Group could be the right move for you.
A Top Employer 2026: For the third year running, Berkley Care is the only UK luxury care home provider to be recognised in this year's Top Employer Awards for going above and beyond when it comes to employee well-being and development. This award is given in recognition of the group's commitment to creating a nurturing, inclusive and supportive work environment, where the culture is warm and encouraging.
As a Business Support Administration Manager you'll support the General Manager in the smooth daily running of the home, leading the reception team and ensuring all administrative and front-of-house duties are delivered to a high standard. You'll act as the primary liaison with Berkley Concierge, maintaining proactive daily communication within agreed SLAs to manage the enquiry-to-admissions pipeline. You'll coordinate and tailor show rounds, ensure the home is presented impeccably, and provide structured feedback after each visit and assessment. You'll manage the full admissions process, including booking assessments, preparing and issuing all contractual documentation, completing affordability checks, coordinating move-in days, and maintaining accurate CRM records. You'll also oversee financial and people administration such as cash handling, reporting, payroll and holiday processes. As a culture champion, you'll promote a strong one team ethos, support occupancy monitoring, and embed Berkley Care Group's values in everything we do.
What we are looking for:
- An individual who is caring and has a compassionate nature
- Someone who is determined, takes pride in finding solutions and uses their initiative
- Calm under pressure and able to prioritise the needs of a variety of people
Essential requirements:
- Previous experience in a similar administrative management or business support role
- Proven ability to lead and manage a team, holding others accountable and supporting their development
- Confidence with financial data, budgeting and basic financial reporting
- Good commercial awareness
- Experience of cash collection and/or managing debt
- Knowledge of CQC requirements in relation to administrative duties
- High attention to detail, particularly around contractual, HR, financial and compliance documentation
- Experience of safe recruitment practices including pre-employment checks and right to work compliance
- Good understanding of HR and financial information systems and a commitment to data accuracy and integrity
- Strong digital skills including Microsoft 365, particularly Word, Excel and Outlook
- Excellent communication and interpersonal skills, with the ability to adapt style and approach for different audiences
- Strong influencing skills
- Highly organised with a strong attention to detail and the ability to work on your own initiative
- Flexible and adaptable in a fast-paced, evolving environment
What can you expect from us:
- Free meals and drinks whilst at work
- Monetary rewards for long service
- Enhanced Maternity and Paternity Pay
- Industry leading Company Sick Pay (for critical illness and clinically necessary surgery)
- Access to a raft of benefits and discounts in hundreds of online and high street locations, plus a Blue Light Card
- Cycle to Work Scheme
- On-Demand Pay
- Employee Assistance Programme plus a 24/7 GP Helpline
- A luxury working environment
- Excellent learning, development and training opportunities
Our Recruitment Process: So, if you want a rewarding role as a Business Support Administration Manager in an environment where you'll be valued for the person you are and where you'll be appreciated and respected for what you can bring to the role, apply today. There is a two-stage interview process, one of which is a face-to-face in-person interview with the General Manager.
Equality, Diversity and Inclusion (EDI): At Berkley Care Group, we are committed to providing EDI at all levels in our company. We recognise that employing people who have diverse talents, experiences and perspectives not only contributes to our success but also allows us to have a more exciting, innovative and creative workforce. Therefore, we are committed to creating an inclusive workplace that respects and values all individuals, including those who are Neurodiverse.
Business Support Administration Manager - Leamington Spa employer: Berkley Care Group
Berkley Care Group is an exceptional employer, recognised as a Top Employer for three consecutive years, offering a nurturing and inclusive work environment in Leamington Spa. With a competitive salary of £42,000, free meals on shift, and a range of benefits including enhanced maternity and paternity pay, industry-leading sick pay, and extensive learning opportunities, employees are supported in their professional growth while contributing to a compassionate care setting. Join a team that values your contributions and fosters a strong sense of community and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administration Manager - Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Administration Manager role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research Berkley Care Group and understand their values and culture. Think about how your experience aligns with their needs, especially in business development and customer service.
✨Tip Number 3
Practice your communication skills! As a Business Support Admin Manager, you'll need to be clear and confident. Try mock interviews with friends or family to get comfortable talking about your experience and how you can contribute.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Berkley Care team and making a difference.
We think you need these skills to ace Business Support Administration Manager - Leamington Spa
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Administration Manager role. Highlight your relevant experience in administration and team management, and show us how your skills align with our values at Berkley Care.
Showcase Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your writing style or examples of past experiences, let us see how you can connect with different audiences.
Be Detail-Oriented:Attention to detail is crucial in this position, especially when dealing with financial data and compliance documentation. Make sure your application is free from errors and showcases your meticulous nature—this will help us see that you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application reaches us quickly. Plus, it shows us that you’re proactive and eager to join our team!
How to prepare for a job interview at Berkley Care Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Business Support Administration Manager. Familiarise yourself with Berkley Care's values and how they align with your own experience in business administration and customer service.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams. Think of specific examples where you've held others accountable and supported their development. This will demonstrate your capability to manage the reception team effectively.
✨Be Financially Savvy
Since the role involves financial data and reporting, brush up on your knowledge of budgeting and cash handling. Be ready to discuss your experience with financial systems and how you ensure data accuracy and integrity.
✨Communicate Effectively
Excellent communication is key for this position. Practice articulating your thoughts clearly and adapting your style for different audiences. Prepare to share examples of how you've influenced others and maintained strong relationships in past roles.
