At a Glance
- Tasks: Support end user devices and resolve complex technical issues.
- Company: Join a dynamic private sector company focused on innovation and employee development.
- Benefits: Enjoy hybrid working, flexible hours, and varied training opportunities.
- Other info: A full UK Driving License is necessary for this role.
- Why this job: Contribute to exciting projects while mentoring junior team members in a skilled environment.
- Qualifications: Experience with device management technologies and relevant certifications required.
The predicted salary is between 43200 - 72000 € per year.
Job Description:
My client, a dynamic and agile private sector company is seeking a skilled Senior Desktop Engineer to join their End User Computing team with enterprise level experience who can hit the ground running. You'll play an instrumental role in supporting their customers and shareholders whilst being given plenty of opportunity to better your skillset and take on new challenges through employee development.
The Senior Desktop Engineer will provide enterprise support to multiple large clients at several sites across the Southwest. The role will involve managing and administering the technology and tools used to provision and support end user devices throughout their lifecycle.
This role is hybrid working, with a realistic expectation to attend the office in Plymouth one day a week.
Job Overview:
You will be responsible for ensuring the stability, security, and optimal performance of desktops, laptops, tables and mobile devices, as well as providing technical expertise to resolve complex issues. This position offers an exciting opportunity for a seasoned professional to contribute to the success of projects and mentor junior team members.
Responsibilities:
- Design, deploy, and maintain end user computing solutions.
- Provide advanced technical support.
- Collaborate with cross-functional teams to implement and optimise products and solutions.
- Evaluate and recommend hardware and software solutions to meet business requirements.
- Conduct regular system audits for security and performance enhancements (automation).
- Mentor and guide junior desktop engineers.
- Stay current with industry trends and emerging technologies.
Requirements:
- Proven experience with device management technologies such as: Microsoft Configuration Manager, Microsoft Intune, Apple Business Manager, Samsung Knox, Google Workspace, Ivanti MobileIron
- Strong expertise in end user operating systems (Windows, Android, iOS) and applications.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and collaboratively in a team environment.
- Effective communication and interpersonal skills.
- Relevant certifications including one of more of: Microsoft Certified (Windows 10, MCP, MCTS, etc.), ITIL v3 Foundation
A full UK Driving License will be required for this role
If this sounds like you, get in touch!
What do you get?
- Being part of a highly technical and skilled team
- Work in a flexible environment
- Flexible working, with 4 days per week working from home
- Mobile devices provided
- Varied training opportunities
CVs to Nick ASAP for immediate review
£ 30,000.00 - 35,000.00 (British Pound Sterling)
Senior Desktop Engineer in Plymouth employer: Berkeley Square IT
Join a dynamic and agile private sector company that values employee development and offers a flexible working environment. As a Senior Desktop Engineer, you'll be part of a highly skilled team, with opportunities to enhance your skillset while supporting multiple large clients across the Southwest. Enjoy the benefits of hybrid working, varied training opportunities, and the chance to mentor junior team members in a collaborative culture focused on innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Desktop Engineer in Plymouth
✨Tip Number 1
Familiarise yourself with the specific device management technologies mentioned in the job description, such as Microsoft Intune and Apple Business Manager. Having hands-on experience or relevant certifications in these areas will give you a significant edge during discussions.
✨Tip Number 2
Showcase your troubleshooting skills by preparing examples of complex issues you've resolved in previous roles. Be ready to discuss these scenarios in detail during interviews, as they will demonstrate your problem-solving capabilities.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach.
✨Tip Number 4
Prepare to discuss how you stay current with industry trends and emerging technologies. This shows your commitment to professional development and your ability to bring innovative solutions to the team.
We think you need these skills to ace Senior Desktop Engineer in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with device management technologies and end user operating systems. Use specific examples that demonstrate your troubleshooting skills and ability to work both independently and in a team.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience in providing advanced technical support and collaborating with cross-functional teams.
Highlight Relevant Certifications:Clearly list any relevant certifications you hold, such as Microsoft Certified or ITIL v3 Foundation. This will help demonstrate your qualifications and commitment to professional development.
Showcase Your Soft Skills:Don't forget to mention your effective communication and interpersonal skills. Provide examples of how you've successfully mentored junior team members or collaborated with others to implement solutions.
How to prepare for a job interview at Berkeley Square IT
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with device management technologies like Microsoft Configuration Manager and Intune. Highlight specific projects where you successfully implemented solutions, as this will demonstrate your capability to handle the technical demands of the role.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your troubleshooting abilities. Prepare examples of complex issues you've resolved in the past, focusing on your thought process and the steps you took to achieve a solution.
✨Emphasise Team Collaboration
Since the role involves working with cross-functional teams, be ready to share experiences where you collaborated effectively. Discuss how you communicated with team members and contributed to successful project outcomes.
✨Stay Current with Industry Trends
Research the latest trends in end user computing and emerging technologies. Being knowledgeable about current developments will not only impress your interviewers but also show your commitment to continuous learning and improvement.