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For Companies At a Glance
- Tasks: Support legacy systems and manage complex technical issues while collaborating with diverse teams.
- Company: Join a leading public sector client focused on innovative technology solutions.
- Benefits: Enjoy fully remote work options and flexible hybrid models to suit your lifestyle.
- Why this job: Be part of a dynamic team driving cloud transformation and enhancing IT infrastructure.
- Qualifications: Experience in 3rd line support and knowledge of legacy systems is essential.
- Other info: This is a 12-month fixed-term contract with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
My leading public sector client is seeking an experienced 3rd Line Systems Support Engineer to join their team as an expert in legacy systems and a move towards the cloud. This role is fully remote, or can be hybrid if the successful candidate prefers that working model.
The Role:
- Provide expertise, ongoing support and end-to-end maintenance for legacy systems.
- Responsible for the management of complex technical problems which may impact the legacy systems.
- Proactive monitoring.
- Conduct timely collaboration with a multidisciplinary team comprising of suppliers, business users and technical teams to build up knowledge and experience in legacy systems so that basic support duties can be undertaken in-house and assist in the decommissioning of the systems once they are no longer required.
- Lead and oversee the development of the hybrid support system with appropriate documentation and fit for purpose monitoring systems and processes put in place that will enable the continued delivery of the organisation and directorates strategic outcomes.
- Provide day-to-day management, support and administration of the organisation's IT infrastructure, to help deliver the technology service in line with Service Level Agreements.
Candidates must have the following skills / experience:
3rd line systems support / azure employer: Berkeley Square IT
Contact Detail:
Berkeley Square IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd line systems support / azure
✨Tip Number 1
Familiarise yourself with legacy systems and cloud technologies, especially Azure. Understanding the nuances of these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the public sector IT space. Engaging with others who work in similar roles can provide insights into the challenges they face and how you can position yourself as a solution.
✨Tip Number 3
Prepare to discuss specific examples of complex technical problems you've solved in the past. Highlighting your problem-solving skills will show that you're capable of managing the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on the latest trends in IT infrastructure management and support. Being knowledgeable about current best practices will set you apart from other candidates and show your dedication to continuous learning.
We think you need these skills to ace 3rd line systems support / azure
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and required skills. Highlight your experience with legacy systems and cloud technologies in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in 3rd line support, particularly focusing on your expertise in managing complex technical problems and your familiarity with IT infrastructure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background aligns with the company's needs. Mention specific examples of your previous work with legacy systems and cloud migration.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Berkeley Square IT
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with legacy systems and cloud technologies. Highlight specific projects where you've successfully managed complex technical problems, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Collaboration Skills
Since the role involves working with multidisciplinary teams, share examples of how you've effectively collaborated with suppliers, business users, and technical teams in the past. This will show that you can work well in a team environment and contribute to knowledge sharing.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of situations where you've had to proactively monitor systems or lead the development of support processes, and be ready to explain your thought process and outcomes.
✨Understand the Organisation's Strategic Goals
Research the public sector client and their strategic outcomes. Being able to articulate how your role as a 3rd Line Systems Support Engineer aligns with their goals will demonstrate your commitment and understanding of the bigger picture.
