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- Tasks: Lead training initiatives and design programs for hospitality excellence.
- Company: Join a growing, innovative company committed to equal opportunities.
- Benefits: Enjoy flexible working options and competitive salary with career development.
- Why this job: Make a real impact on staff development and client experience in hospitality.
- Qualifications: Experience in hospitality training and strong communication skills required.
- Other info: Work 3-5 days a week, adapting to business needs.
The predicted salary is between 28000 - 42000 £ per year.
Training & Development Manager – Education Contract Catering
- Location: North West
- Contract Type: Full-Time, Permanent (3-5 days a week, business dependant)
- Salary: Circa £35,000 per annum (dependent on experience/working days)
- Career development opportunities within a growing, innovative company.
My client is looking for a Training & Development Manager to lead training initiatives across our Front and Back of House and Operational teams. You'll design, implement, and sustain training programmes that align with their service standards and values, ensuring a “best in class” client experience.
Key Responsibilities:
- Onboard and train staff on hospitality and service excellence.
- Define and maintain service standards using client feedback.
- Creating training materials and programmes to address specific business objectives.
- Working with employees, the human resources teams and management to ensure the achievement of training objectives.
- Identifying and implementing a wide range of training techniques to improve efficiency.
- Managing new employees, schedule training sessions and organising the resources to facilitate training programmes.
- Induction planning.
- Ad Hoc training needs.
- Develop and deliver training on service, management practices, and professional development.
- Mentor teams on-site, providing ongoing coaching and development.
- Assess training needs, create programmes, and manage training schedules.
- Monitor training effectiveness and adjust programs as needed.
The Ideal Candidate:
- Proven experience in hospitality training with a flexible, hands-on approach.
- Understanding of service levels across delis, restaurants, retail, and grab and go.
- Strong communication skills with a passion for staff development.
- Proactive, with strong problem-solving skills and a commitment to our values.
Working Conditions & Benefits:
Head office-based with flexible working options (3-5 days a week).
Competitive salary, circa £35,000 per annum (dependent on experience/working days).
Career development opportunities within a growing, innovative company.
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
AMRT1_UKCT
Training & Development Manager - Education Contract Catering employer: Berkeley Scott
Contact Detail:
Berkeley Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training & Development Manager - Education Contract Catering
✨Tip Number 1
Familiarize yourself with the latest trends in hospitality training. Understanding current best practices will help you demonstrate your knowledge and passion for staff development during the interview.
✨Tip Number 2
Prepare to discuss specific training programs you've designed or implemented in the past. Highlighting your hands-on experience will show that you can effectively lead training initiatives.
✨Tip Number 3
Think about how you would assess training needs within a team. Be ready to share your approach to identifying gaps and creating tailored training solutions that align with business objectives.
✨Tip Number 4
Showcase your communication skills by preparing examples of how you've successfully mentored teams or provided coaching. This will illustrate your proactive approach and commitment to staff development.
We think you need these skills to ace Training & Development Manager - Education Contract Catering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality training and development. Use specific examples that demonstrate your ability to onboard staff and create effective training programs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for staff development and your proactive approach to training. Mention how your values align with those of the company and provide examples of successful training initiatives you've led.
Showcase Communication Skills: Since strong communication skills are essential for this role, consider including a section in your application that illustrates your ability to mentor and coach teams effectively. Highlight any relevant experiences where you successfully communicated training objectives.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by providing examples of challenges you've faced in previous training roles and how you overcame them. This will show your potential employer that you can adapt and find solutions in a dynamic environment.
How to prepare for a job interview at Berkeley Scott
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in hospitality training. Highlight specific programs you've developed or implemented, and how they improved service standards or employee performance.
✨Demonstrate Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Use examples from your past where effective communication led to successful training outcomes.
✨Align with Company Values
Research the company's values and be ready to explain how your approach to training aligns with them. This shows that you understand their culture and are committed to enhancing it through your work.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and flexibility. Prepare scenarios where you had to adapt your training methods or address unexpected challenges effectively.
