At a Glance
- Tasks: Manage event enquiries, convert bookings, and ensure seamless communication for exceptional customer experiences.
- Company: Join a prestigious venue during an exciting growth phase.
- Benefits: Competitive salary, accommodation available, and potential for contract extension.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Be part of a dynamic team and contribute to an exciting venue repositioning project.
- Qualifications: Experience in hotel sales or events management with strong organisational skills.
The predicted salary is between 38000 - 40000 £ per year.
An exciting opportunity has arisen for an experienced Events & Sales Manager to join a prestigious venue during an exciting period of growth and repositioning. This role would suit a driven hospitality professional with experience in hotel sales, events, or venue management who enjoys building relationships, converting enquiries, and delivering exceptional customer experiences.
The Role
Working closely with the senior leadership team, you will play a key role in supporting the venue's events and sales function, with a strong focus on converting enquiries into confirmed bookings and ensuring seamless communication throughout the customer journey. This is a hands-on, administration-focused role that requires excellent organisation, attention to detail, and the ability to manage multiple event enquiries simultaneously.
Key Responsibilities
- Managing incoming event and function enquiries
- Converting enquiries into confirmed bookings
- Preparing event documentation and function sheets
- Liaising with clients throughout the booking process
- Coordinating with operational teams to ensure smooth event delivery
- Maintaining accurate records and CRM systems
- Supporting the ongoing repositioning and commercial development of the venue
- Assisting with sales initiatives to drive revenue growth
About You
- Previous experience within hotel sales, events management, wedding sales, conference and banqueting, or venue sales
- Proven track record of converting enquiries into revenue-generating bookings
- Strong administrative and organisational skills
- Experience preparing function sheets and event documentation
- Excellent communication and relationship-building skills
- Experience working within a hotel, stately home, country house, luxury venue, or similar hospitality environment would be advantageous
- Experience supporting a venue repositioning, rebrand, or commercial development project would be highly desirable
Package
- 4-month fixed-term contract with the potential to become longer term
- Accommodation available if required
- Immediate start available
- Opportunity to be involved in an exciting venue repositioning project
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
Sales and Events Manager employer: Berkeley Scott
As a Restaurant Manager at our Michelin Star establishment in the stunning Scottish Highlands, you will be part of a prestigious team dedicated to excellence in fine dining. We offer competitive salaries, generous tronc, and unique benefits such as private live-in accommodation and discounts on hotel rooms, all within a supportive work culture that prioritises employee growth and development. Join us to elevate your career in an environment that values quality, creativity, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Manager
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Sales and Events Manager
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Berkeley Scott
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Berkeley Scott. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
