As the public face of Berkeley Scott in Stoke-on-Trent, the Office Host delivers a polished, welcoming experience for every client and colleague who walks through the door. This permanent front-of-house position carries responsibility for setting the tone of the workplace, maintaining refined standards and ensuring each guest receives warm, attentive service. Strong communication, discretion and meticulous attention to detail are essential, alongside a professional manner and genuine pride in presentation. The successful candidate will represent the firm's values in every interaction, supporting its aim to be the leading full-service professional services business across the UK regions.
Salary is offered plus benefits, with full details available on application. andnbsp; andnbsp; Office Host Join our growing Front of House team. As an Office Host, you will be the face of the business - delivering a seamless, premium in-office experience to clients and colleagues alike. Representing our brand and values with every interaction, you will embody a standard of excellence in service, professionalism and discretion. This role is integral in setting the tone of the office environment, creating a refined, welcoming atmosphere that reflects our commitment to quality, relationships and professionalism. You will play a pivotal role in upholding the culture and standards, ensuring every guest experience is delivered with warmth, care and attention to detail - reinforcing our vision to be the leading full service professional services business in the UK regions.
Key responsibilities:
- Client hosting and guest experience
- serving as the first point of contact for all guests
- delivering a concierge level, seamless service from arrival to departure, including greeting at the door, coat check, refreshments and providing attentive care throughout their visit.
- Front of House excellence
- maintaining an immaculate, welcoming reception space and client suite ensuring a premium, well curated environment always .
- Event and hospitality delivery
- collaboration with the Hospitality and Events team to support internal events, lunches and client meetings delivering food and beverage service with prevision, discretion ad adherence to hygiene best practice.
- Meeting room management
- overseeing the setup, replenishment and readiness of all client-facing meeting rooms, anticipating requirement for longer sessions and managing turnaround with efficiency.
- Premium office standards
- ensuring that all shared spaces -refreshment points, Lounges, print hubs - are consistently well-stocked, hygienic and presented to the highest standard maintaining a clear desk policy to ensure a premium environment.
- Supporting new colleagues
- with professionalism, support and warmth
- providing office orientation, setting up workstations, performing simple IT configurations and general support.
#J-18808-Ljbffr
Office Host in Longton employer: Berkeley Scott
As a Restaurant Manager at our Michelin Star establishment in the stunning Scottish Highlands, you will be part of a prestigious team dedicated to excellence in fine dining. We offer competitive salaries, generous tronc, and unique benefits such as private live-in accommodation and discounts on hotel rooms, all within a supportive work culture that prioritises employee growth and development. Join us to elevate your career in an environment that values quality, creativity, and exceptional service.
